Customer reviews from geappliances.com
GE - 7.4 Cu. Ft. 13-Cycle Gas Dryer with HE Sensor Dry - Diamond Gray
Average customer rating
4.5
(1,082 Reviews)
Rating breakdown 1,082 reviews
5 Stars
804
4 Stars
156
3 Stars
37
2 Stars
18
1 Star
67
89%of customers recommend this product.
(
916 out of
1,026)
Customer Reviews for GE - 7.4 Cu. Ft. 13-Cycle Gas Dryer with HE Sensor Dry - Diamond Gray
Customer Rating
1
Stooped working after 6 months
on January 28, 2021
Posted by: sdbong1234
from mi
Brand new dryer stopped working within 6 months after purchase. Dryer cycle keeps stopping after few seconds. Besides dryer top dents easily - dents just by putting little pressure. Overall very poor quality from both performance and structure of the dryer. Do not buy.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Guy@GEA, GE Appliances, February 1, 2021
Hi sdbong1234,
We're very sorry your new dryer quit working so soon. We know how annoyed you must be so we suggest first disconnecting power to your dryer for 2-3 minutes to reset the controls. If the problems persist, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps get you back on track and we're wishing you the best.
Guy@GEA
We're very sorry your new dryer quit working so soon. We know how annoyed you must be so we suggest first disconnecting power to your dryer for 2-3 minutes to reset the controls. If the problems persist, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps get you back on track and we're wishing you the best.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Worked once, then no heat
on January 29, 2021
Posted by: David1D
from Waterford CT
The dryer worked one time, then produced no heat on the second load!
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Emily@GEA, @GEA, February 2, 2021
Hi David1D! Thanks for your review. We're sorry that your unit did not work properly after the first load. We see how this can be frustrating. You can find troubleshooting tips for this on page 13 of the Use and Care manual online at this link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-3000198-1.pdf
If these troubleshooting tips do not work, we recommend scheduling a service appointment to diagnose the issue. You can schedule an appointment by calling 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
Stay safe!
Emily@GEA
If these troubleshooting tips do not work, we recommend scheduling a service appointment to diagnose the issue. You can schedule an appointment by calling 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
Stay safe!
Emily@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Dryer and Great Features
on January 30, 2021
Posted by: Jmidd07
from Amarillo, TX
Easy set up and connections. STEAM FEATURE IS AMAZING, fastest way to get rid of wrinkles in the morning. Cycles are easy to select and unique to what is being dried. Delay feature is great for morning quick dry cycles.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
4
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, March 4, 2021
Hi Jmidd07,
Thanks for leaving a review. We're happy to hear that you're a big fan of the steam feature on your dryer.
We hope that your unit serves you well for many years to come.
All the best,
Michael@GEA
Thanks for leaving a review. We're happy to hear that you're a big fan of the steam feature on your dryer.
We hope that your unit serves you well for many years to come.
All the best,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Definite Upgrade
on February 1, 2021
Posted by: andersof
from Richmond, VA
Enjoying the dryer and all the great features. It is quiet.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Mike@GEA, GE Appliances, February 11, 2021
Hi there andersof,
Thank you so much for your review. We're glad to know you are enjoying the various features of the dryer. Continue to stay in touch. Mike@GEA
Thank you so much for your review. We're glad to know you are enjoying the various features of the dryer. Continue to stay in touch. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Good product great features.
on February 1, 2021
Posted by: Jmidd2012
from Amarillo, TX
This dryer is awesome. So many different/unique settings to pick from. Having a steam option is AWESOME!!!
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great product
on February 1, 2021
Posted by: Romeo 91
from Ga.
Love it very much satisfied with it if had to get them again I would
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Guy@GEA, GE Appliances, February 12, 2021
Hi Romeo 91, we really appreciate the recommendation. We're wishing you the best!
Guy@GEA
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great dryer with great features
on February 4, 2021
Posted by: Johnnyproduce
from Elsmere DE
Very happy with my new dryer. A+++ Would highly recommend
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Would think about it
on February 4, 2021
Posted by: Char3380
from Edmond OK
My dryer works pretty good. There are times I have had to put things back in to dry again because for some reason they seem to get tangled up together and come out wet. I've never had this problem before.
I would recommend this to a friend!
Features
3
Performance
3
Quality
3
Value
4
Written by a customer while visiting geappliances.com