Customer reviews from geappliances.com
GE - 7.4 Cu. Ft. 13-Cycle Gas Dryer with HE Sensor Dry - Diamond Gray
Average customer rating
4.5
(1,082 Reviews)
Rating breakdown 1,082 reviews
5 Stars
804
4 Stars
156
3 Stars
37
2 Stars
18
1 Star
67
89%of customers recommend this product.
(
916 out of
1,026)
Customer Reviews for GE - 7.4 Cu. Ft. 13-Cycle Gas Dryer with HE Sensor Dry - Diamond Gray
Customer Rating
1
Junk
on November 15, 2022
Posted by: Used by GE
from PA
Second time now the thermal fuse blew out in two years. Junk that cost me more in time to maintain than to buy a new dryer every year.
Features
3
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Shayla@GEA, GE_appliances, November 16, 2022
Hello - Thank you for taking the time to share your experience with this dryer. While we're glad to see you enjoy this model's appearance, we're sorry that you have to replace the thermal fuse twice now. This is certainly not the ownership experience we'd want you to have.
When purchasing repair parts, we highly recommend purchasing from our parts store here: https://www.geapplianceparts.com/store/parts/assembly/GTD84ECPN0DG -- If you buy parts directly from us, all parts are covered under a limited one-year warranty! If your part fails because of a manufacturing defect within one year from the date of original purchase, we will provide a new or, at our option, rebuilt part without charge.
We strive to provide the best possible quality and will share your review with our quality team for any necessary improvements. Please contact us if you have any questions or concerns; we'd be glad to help in any way that we can. We wish you the very best. -Shayla@GEA
When purchasing repair parts, we highly recommend purchasing from our parts store here: https://www.geapplianceparts.com/store/parts/assembly/GTD84ECPN0DG -- If you buy parts directly from us, all parts are covered under a limited one-year warranty! If your part fails because of a manufacturing defect within one year from the date of original purchase, we will provide a new or, at our option, rebuilt part without charge.
We strive to provide the best possible quality and will share your review with our quality team for any necessary improvements. Please contact us if you have any questions or concerns; we'd be glad to help in any way that we can. We wish you the very best. -Shayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Don’t Buy
on January 21, 2024
Posted by: Rosy10
from Channelview tx
Breaks down every other year with the exact same problem!
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie, GE_Appliances, January 30, 2024
Hello,
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that you're having issues with the dryer.
We took a look at your case and see that you are working with our team members to resolve this issue. We encourage you to continue to work with us directly on this. -Charlie@GEAppliances
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that you're having issues with the dryer.
We took a look at your case and see that you are working with our team members to resolve this issue. We encourage you to continue to work with us directly on this. -Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Over priced dryer and washers very bad performance
on September 3, 2021
Posted by: Rod02
Was very disappointed never again over priced junk
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
2
Value
3
Response from geappliances.comBy Chris@GEA, GE_Appliances, September 7, 2021
Hello, thank you for your review. We hate to hear that you have not been pleased with your new dryer's functionality. It's not what we would expect to happen and we apologize for any inconvenience or frustration this may have caused you. We truly value you as a customer and hope that you will give us the opportunity to earn your trust back in the future. -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Easily “unbalanced”
on November 6, 2019
Posted by: Lkb62
It’s large and easy to use, but when washing sheets it often becomes “unbalanced.”
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Piece of junk
on January 2, 2020
Posted by: GEissubpar
from Tucson, AZ
This is a piece of junk! And all your techs can say is it’s user error. Well that’s BS
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARON@GEA , GE_Appliances , January 3, 2020
Hello! So that we can better understand and assist you with your dryer concerns, please Contact Us at: https://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact
We look forward to hearing from you soon!
We look forward to hearing from you soon!
Written by a customer while visiting geappliances.com
Customer Rating
4
Works fine but tub is too deep
on May 6, 2020
Posted by: Calif girl
from Roseville
This has all the required features for a dryer, but it’s hard to reach the clothes at the back of the dryer because it’s so deep!
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
5
Written by a customer while visiting geappliances.com
Customer Rating
4
After waiting almost 3 month to get a replacement
on June 10, 2020
Posted by: twowars
from Herington, KS
It took almost 3 month to get a dryer that would work, so there are sometimes that would have kept my old one that still worked
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Simple daily use
on July 22, 2020
Posted by: Longxu25
from Houston TX
Let my wife make decisions later after 10 loads then we love to share our experience
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com