Customer reviews from geappliances.com
GE - 7.4 Cu. Ft. 13-Cycle Gas Dryer with HE Sensor Dry - Diamond Gray
Average customer rating
4.5
(1,082 Reviews)
Rating breakdown 1,082 reviews
5 Stars
804
4 Stars
156
3 Stars
37
2 Stars
18
1 Star
67
89%of customers recommend this product.
(
916 out of
1,026)
Customer Reviews for GE - 7.4 Cu. Ft. 13-Cycle Gas Dryer with HE Sensor Dry - Diamond Gray
Customer Rating
5
Great dryer
on January 17, 2021
Posted by: Luis H
from Saint Cloud FL
Was gifted to us from the builder. So far works great.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on March 30, 2021
Posted by: Jo Happy
My wife likes the communication from dryer to phone on status
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Broke just outside warranty
on April 7, 2021
Posted by: Handshoe
from Kingsville, MD
Bought the washer and dryer as a set and both have broken on us in 1 year. The washer broke days inside warranty and has been fixed, but the the dryer broke days outside and has yet to be repaired. Will never buy a GE washer or dryer again.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, April 8, 2021
Hello, We're so sorry to hear about the difficulties that you've experienced with your dryer and know this must be frustrating. We'd like to get some additional information and we'll be reaching out to you via email. Thank you so much for your feedback. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Disappointed
on May 16, 2021
Posted by: djr21
from Michigan
Not as expected . Doesn't operate as claimed clothes aren't drying even after starting over cycles several times.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Mike@GEA, GE Appliances, May 17, 2021
Hey there,
We appreciate you sharing your review. We're terribly sorry to hear that your dryer is not operating properly. We certainly understand your frustration. We can see that you have been working with a customer representative. Let us know if there's anything else you need. Stay well! Mike@GEA
We appreciate you sharing your review. We're terribly sorry to hear that your dryer is not operating properly. We certainly understand your frustration. We can see that you have been working with a customer representative. Let us know if there's anything else you need. Stay well! Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Overall
on July 3, 2021
Posted by: Arvilla
from Florida
The first load dried in about half the time of my old machine. Just make sure the technician doesnt forget the washer in the water line for steam function.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the wrinkle care feature!
on August 17, 2021
Posted by: Bens favorite shirt
from Urbana,Ohio
My husband hates his clothes wrinkled! It don’t even matter if it’s his carhartt T-shirts, they can’t have wrinkles.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Horrible washer and dryer
on August 29, 2021
Posted by: Ashbec
from Minden
Washer and dryer both do not spin!! Not even 1 year old!
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Joyce@GEA, GE_Appliances , August 31, 2021
Hello- We are so sorry to hear you are having these issues with both your washer and your dryer. This is certainly not the ownership experience we want for you and your family. Please see the following troubleshooting links that will help.
Washer:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=23082
Dryer:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17096
If you still have issues, please take advantage of your warranty and reach out to GE Consumer Service at
1-800-432-2737. Thank you! Joyce@GEA
Washer:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=23082
Dryer:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17096
If you still have issues, please take advantage of your warranty and reach out to GE Consumer Service at
1-800-432-2737. Thank you! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Has been Great!
on September 12, 2021
Posted by: Orson1529
from Reynoldsburg, OH
Works Great, Smart Phone App. is a nice surprise.really like so far.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com