Customer reviews from geappliances.com
GE - 7.4 Cu. Ft. 13-Cycle Gas Dryer with HE Sensor Dry - Diamond Gray
Average customer rating
4.5
(1,082 Reviews)
Rating breakdown 1,082 reviews
5 Stars
804
4 Stars
156
3 Stars
37
2 Stars
18
1 Star
67
89%of customers recommend this product.
(
916 out of
1,026)
Customer Reviews for GE - 7.4 Cu. Ft. 13-Cycle Gas Dryer with HE Sensor Dry - Diamond Gray
Customer Rating
5
Love all the features
on June 7, 2021
Posted by: gram71
from LAURIUM
After learning how to use all the features of this dryer; I couldn't be happier. I love the My Choice setting. This allows a faster experience using dryer. The dryer is a large capacity and dries clothes so quickly and thoroughly. One happy user.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Unhappy face!
on June 10, 2021
Posted by: Gina6476
from Jurupa Valley, CA
I’m not happy with the way it dries and the refresh cycle isn’t as good as I expected.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Eliza@GEA, GE Appliances, June 14, 2021
Hi there, thanks for connecting with us and taking the time to share your review! We truly appreciate you choosing this gas dryer for your home and are very sorry to hear that you are disappointed in its drying performance and the Steam Refresh cycle. We would love to offer you some tips in hopes of improving your experience with your dryer!
We would encourage you to check out the guidance on using the different cycles and settings, like the Steam Refresh cycle, for best drying performance on pages 5-9, as well as the helpful troubleshooting tips on pages 12-14 of your Use and Care Manual, seen here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-3000198-1.pdf.
Your feedback plays a key role in our ongoing commitment to improvement and we will be sure to share it with our design teams for review. We truly hope that these tips are helpful for you and for the chance to continue to serve and support you with your dryer in the years to come. Thank you for being a part of our GE Appliances family. Keep in touch! -Eliza@GEA
We would encourage you to check out the guidance on using the different cycles and settings, like the Steam Refresh cycle, for best drying performance on pages 5-9, as well as the helpful troubleshooting tips on pages 12-14 of your Use and Care Manual, seen here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-3000198-1.pdf.
Your feedback plays a key role in our ongoing commitment to improvement and we will be sure to share it with our design teams for review. We truly hope that these tips are helpful for you and for the chance to continue to serve and support you with your dryer in the years to come. Thank you for being a part of our GE Appliances family. Keep in touch! -Eliza@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great value!
on June 12, 2021
Posted by: Bain Family
from Denver, Colorado
Love the options and easy selection! A good price for a great appliance!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Has a Flaw
on June 12, 2021
Posted by: Diddie
from TN
the dryer works amazing and it does exactly what I need it too but it has a flaw that is very annoying... we wear a lot of sports clothes so they have the strings and they get STUCK under the tumbler things in the dryer and makes a bad sound like its dragging the tub. Too late now but I should have went with a different model
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
5
Value
4
Response from geappliances.comBy Eliza@GEA, GE Appliances, June 15, 2021
Hi there, thanks for taking the time to connect with us and share your review. We truly appreciate you choosing this fantastic sensor dryer for your home and are so excited that you have been impressed with the reliable drying performance that it provides! However, we are very sorry to hear that you have had trouble with your athletic clothes getting caught in the drum and are experiencing a dragging noise. We can imagine that this would be concerning for you and would love to offer you guidance in this!
Your dryer features an Active Wear cycle that is recommended for special sports items that need extra drying care. Given the clothes being caught and the noise you are describing, we would recommend that you view the following troubleshooting support articles for guidance in this.
You can learn more about Clothes Catching Around Filter, Sensor or Drum here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=36444; and about normal and abnormal dryer noises here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17411.
Your feedback is very valuable to us and we have shared it with our design team for improvement. We are glad that you reached out and sincerely hope that this information is helpful for you. Thanks for being a part of the GE Appliances family. Keep in touch! -Eliza@GEA
Your dryer features an Active Wear cycle that is recommended for special sports items that need extra drying care. Given the clothes being caught and the noise you are describing, we would recommend that you view the following troubleshooting support articles for guidance in this.
You can learn more about Clothes Catching Around Filter, Sensor or Drum here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=36444; and about normal and abnormal dryer noises here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17411.
Your feedback is very valuable to us and we have shared it with our design team for improvement. We are glad that you reached out and sincerely hope that this information is helpful for you. Thanks for being a part of the GE Appliances family. Keep in touch! -Eliza@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Packed with features.
on June 13, 2021
Posted by: TJKP
from Georgia
Generous capacity. Use of any dryness setting other than “more dry” will likely result in dampness remaining. Leave door open when not in use, to avoid buildup of musty odor.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Snazzy and Efficient
on June 18, 2021
Posted by: FlowerGoddess
from Tampa, FL
Love all the dryers features. Digital buttons so you can easily adjust the time. You can even steam clothes so you don’t have to iron. Overall it gets hot and does the job fast.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on June 20, 2021
Posted by: Kjm2002
from Beaumont ca
I love the stream and sterilize feature! Also it seems to dry faster than my old machine. My only complaint is is difficult to close the door.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Best dryer we have had.
on June 22, 2021
Posted by: DeeDeeOriginal
from Stedman
Love the way it dries clothes so fast. Easy to use!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com