Customer reviews from geappliances.com
GE - 7.4 Cu. Ft. 13-Cycle Gas Dryer with HE Sensor Dry - Diamond Gray
Average customer rating
4.5
(1,082 Reviews)
Rating breakdown 1,082 reviews
5 Stars
804
4 Stars
156
3 Stars
37
2 Stars
18
1 Star
67
89%of customers recommend this product.
(
916 out of
1,026)
Customer Reviews for GE - 7.4 Cu. Ft. 13-Cycle Gas Dryer with HE Sensor Dry - Diamond Gray
Customer Rating
4
When it works it is GREAT!
on May 26, 2021
Posted by: Berthelot5778
from Louisiana
Servicing is an issue. Dryer is great when it was working!
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
3
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Very easy to use, very good features
on May 27, 2021
Posted by: Eser
from Palo Alto, CA
It’s very easy to use. Various features makes it easy to choose special options.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great purchase
on May 30, 2021
Posted by: RosemaryG
from SC
Great features, does what it is supposed to do--dry clothes.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on May 31, 2021
Posted by: Miny
from Louisiana
I love this dryer. I love the 2 steam cycles that allow me to freshen up a load of clothes. I like the ease of choosing different settings, also.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Workswell
on June 1, 2021
Posted by: TonyaB1230
from Carrollton, TX
This is the first dryer I have ever purchased. Works well. Have not tried the steam function. Large capacity.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features!
on June 4, 2021
Posted by: Jansea
from Baltimore, MD
I love the large drum! It’s so quiet, too. The steam feature is great for removing wrinkles. No hassle drying!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
So far so good
on June 4, 2021
Posted by: Cannon94513
from Concord, CA
Quick drying, great features and quiet! So far so good.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Wish I looked at other options
on June 4, 2021
Posted by: Natho
I bought the washer and dryer and HATE the washer and don't love the dryer. No matter what I put in there I have to add additional time to have items come out dry. Items are always tied up in a knot. The washer is a whole other story!! Awful! No matter what I do it's off balance. I have to ring stuff out by hand because the drum wobbles so much it doesn't really spin the water out of anything.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, June 7, 2021
Hey there, we're very sorry to hear your clothes are getting knotted up and not drying well in your dryer and that your washer is out of balance. We can imagine how frustrating this is for you and we're happy to help.
For the drying, we suggest the following articles:
1) Poor drying: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
2) Clothes knotting: https://products.geappliances.com/appliance/gea-support-search-content?contentId=36379
For the washer, we suggest the following:
1) Make sure the washer is level.
2) Make sure the laundry is evenly distributed.
If the problem persists, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliances. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this is the information you needed to see from us and we're wishing you the best.
Guy@GEA
For the drying, we suggest the following articles:
1) Poor drying: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
2) Clothes knotting: https://products.geappliances.com/appliance/gea-support-search-content?contentId=36379
For the washer, we suggest the following:
1) Make sure the washer is level.
2) Make sure the laundry is evenly distributed.
If the problem persists, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliances. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this is the information you needed to see from us and we're wishing you the best.
Guy@GEA
Written by a customer while visiting geappliances.com