Customer reviews from turbotax.intuit.com
TurboTax - Business Federal 2019 - Windows
Average customer rating
3.9
(4,477 Reviews)
Rating breakdown 4,477 reviews
5 Stars
2,160
4 Stars
999
3 Stars
601
2 Stars
357
1 Star
360
Customer Reviews for TurboTax - Business Federal 2019 - Windows
Customer Rating
3
Amended Return
on April 13, 2020
Posted by: JOliverio
Needs work. Home and Business much easier to use. XX
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great support and fairly easy to use.
on April 13, 2020
Posted by: gek1972
TurboTax was easy to use and when I had problems, there was always a way to get in touch with a CPA for help.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it!!!!!!!
on April 13, 2020
Posted by: Juan OD
My taxes were not very complicated and i hated to have to pay an accountant 600 to 800 and this software made is super simple for doing the taxes on my own.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Update screwed up filing
on April 13, 2020
Posted by: sloty
Distributions to beneficiary kept disappearing- kept having to reenter
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Overated & Needs Improvement!
on April 13, 2020
Posted by: travelpro201
30 years ago Turbo Tax was a major improvement to filing taxes yourself. Not anymore.
Year after year I just see the same program with zero improvements. The software asks the same questions, such as if I am in the farm industry or in the military. As if I decided to leave the city, buy a farm, and join the Navy at 43.
Some of the most time consuming processes are entering in my itemized deductions. I'd like to see improvements with that.
Of course if there are errors on forms, TurboTax still expects me to manually fix them. Didn't I buy TT to not fill out forms?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good Federal Step-by-Step, Far Weaker State & City
on April 13, 2020
Posted by: Ted_
Step-by-Step is very thorough for Federal taxes. However, New York State throws us back too much to filling our own Forms, and New York City is still more Do-It-Yourself. I don't mind working on Forms--I always refer to them--but not having sufficient step-by-step or instructions can make the task daunting for anyone who is not an accountant.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax still has bugs
on April 13, 2020
Posted by: Rich from Weston
TurboTax is a great program but I've noticed that there are still bugs in the software. For example, when you go to file you have a choice to efile or print the file for mailing. If you say to print the file, you end up going into an infinite loop. Other problems concern items with an asterisk which are not handled by the program. One has to know what to do or else you are likely to miss on a substantial deduction. I have encountered other problems but cannot be specific at this time.
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TTAX 2019
on April 13, 2020
Posted by: cjvc
My tax was for a complex trust. No distributions were made. The VA tax program got hung up by no K-! in FED. Was a time consuming mess to get around.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com