Customer reviews from lenovo.com
Lenovo - ThinkPad T490s 14" Laptop - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Black
Average customer rating
4.3 out of 5
4.3
(106 Reviews)
Open Ratings Snapshot
Rating breakdown 106 reviews
5 Stars
66
4 Stars
23
3 Stars
7
2 Stars
3
1 Star
7
83%of customers recommend this product. 
(
59 out of 71
)
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Customer Reviews for Lenovo - ThinkPad T490s 14" Laptop - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Black
Customer Rating
4 out of 5
4
Great business computer with some glitches
on February 11, 2021
Posted by: Neil H
from Montreal
Verified Purchase:Yes
The laptop is light and very portable, with some wonderful add-ons like a fingerprint reader and a hefty number of ports that makes it easily connected to devices.
My only concern and why I took off 1 star, is that the Lenovo update center didn't automatically update the laptop, and there were many firmware issues upon initial setup.
- when connecting the power plug
- when entering sleep mode etc.
Make sure to go to the lenovo software and update, you will have to check a few times before they are all completed, including a majore firmware update.
No, I would not recommend this to a friend.
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
This is a terrific machine.
on February 9, 2021
Posted by: Martin M
from Toronto, ON
Verified Purchase:Yes
So far so good. Lightening fast and super responsive. Beautiful and comfortable keyboard. Light as a feather. I wish the camera was a *little* better, the screen seems a bit dimmer than I expected, and the speakers are nothing special. But these points are small compared to the superior quality of the overall unit, and it feels really solid and durable. I could have paid more and had better on these components, which in the end are not as important to me in the long run. My previous laptop (Toshiba) lasted me for nearly 13 years so making the change to a new computer was a massive shift. I'm absolutely delighted so far.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
4 out of 5
4
Heating & Vents can be Improved.
on February 7, 2021
Posted by: Kyle B
from Saskatchewan
Verified Purchase:Yes
Vents on the right heats up mouse hand. Computer in general can heat up quicker than expected. Thinner and lighter than expected. Beautiful keyboard, backlight can use some work as the top line is a bit bright at night compared to the rest of the pad.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Lenovo Thinkpad T490s, i7
on February 7, 2021
Posted by: Chau Nguyen
from Barrie, ON
Verified Purchase:Yes
This is a wonderful laptop I never have. I am used to a Dell’s loyal customer for many years, but this Lenovo Thinkpad T490s gives me a very special experience such as the legendary keyboard, the light and solid design of the body, the crystal clear and deeply colour of IPS panel. The only thing I disappointed is the UBS-C charged that feels loose and unreliable.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
A good product & deal
on February 6, 2021
Posted by: Vincent L
Verified Purchase:Yes
Well built, light, powerful, a great buy as far as I am concerned. This T490s is my reliable team mates when I go work at my clients facilities.
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Thinkpad T490s
on February 5, 2021
Posted by: Michaelsssss
from Calgary, AB
Verified Purchase:Yes
Beautiful, lightweight, lightning fast. I love it
I would recommend this to a friend!
Response from lenovo.comBy Adrian_LenovoCustomer ServiceFebruary 5, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better.

Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
New Laptop
on February 4, 2021
Posted by: Anonymous
from Edmonton, AB
Verified Purchase:Yes
I'm a pretty basic laptop user, but I do use it for my business. The Thinkpad has been excellent so far and has all the programs, memory and power I need. All I can say is that is has been great so far.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Great quality laptop!
on February 3, 2021
Posted by: STLL
from Ontario, Canada
Verified Purchase:Yes
Great computer. It’s fast, has a very long battery life and perfect for what I need it for. I don’t play video games but I use it for about everything else. The computer is really light and very sturdy. I would say it’s the perfect size. The only thing I wish it had is touch screen (would be helpful for home schooling). Overall I am very pleased with this laptop. Everyone in the family uses it and has set up their own profiles with security access (facial recognition).
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
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