Customer reviews from lenovo.com
Lenovo - ThinkPad T490s 14" Laptop - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Black
Average customer rating
4.3
(106 Reviews)
Rating breakdown 106 reviews
5 Stars
66
4 Stars
23
3 Stars
7
2 Stars
3
1 Star
7
83%of customers recommend this product.
(
59 out of
71)
Customer Reviews for Lenovo - ThinkPad T490s 14" Laptop - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Black
Posted by: Tom N
Verified Purchase:Yes
Great lightweight computer with awesome battery life.
Written by a customer while visiting lenovo.com
Posted by: Not lenovo
from Toronto
Verified Purchase:Yes
Overheats too easily. Cant figure it out. Not a good experience
Response from lenovo.comBy Adrian_Lenovo, Customer Service, February 16, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Also, for overheating, we recommend making sure that your device is kept clean as well as ensuring that it is kept in the right place so that airflow is not restricted.
Additionally, please refer to our Technical Support at https://support.lenovo.com/ca/en/.
Very Respectfully,
Adrian_Lenovo
Additionally, please refer to our Technical Support at https://support.lenovo.com/ca/en/.
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Anonymous Reviewer
Verified Purchase:Yes
Came in broken. Process to exchange was too difficult so had to return.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, February 15, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. In looking to accommodate your needs, please check out more options on our website at https://www.lenovo.com/ca/en/pc and contact our sales team for assistance at 1-855-253-6686.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Troy d
from Yyc
Verified Purchase:Yes
Pc has exceeded expectations! Have a T480 for work. It has been rough, tough and reliable. So far this is the next level for speed and usage..
Written by a customer while visiting lenovo.com
Posted by: Ashar
Verified Purchase:Yes
Powerful machine and lightweight. I am very satisfied with the purchase and price
Written by a customer while visiting lenovo.com
Customer Rating
4
Light weight for travel and small for easy sitting
on February 13, 2021
Posted by: Hai Ta
Verified Purchase:Yes
Light weight for travel and small for easy sitting anywhere
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
2
First impressions not great due to hardware issues
on February 13, 2021
Posted by: TarasP
from Toronto, ON
Verified Purchase:Yes
Laptop started freezing under light load 1 week after I started using it. Only hard reset would work. Then it froze during a windows update, and became impossible to recover. Sent in under warranty. Whole reason I bought Lenovo was that I expected quality control to be a little better, but now I am out of a computer for an indeterminate length of time. Took one week just to get the RMA box.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, February 15, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better. We apologize for your inconvenience as we look to provide our customers with a positive experience.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: SeaRain
Verified Purchase:Yes
My 5th sequential Lenovo. Just as solid as the last four.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, February 12, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com