I've use Lenovo Thinkpads for over 20 years for the sole reason that Lenovos are normally built to take a beating from heavy use and being moved around. This unit has a new electrical plug device (similar to the iphone) is cheap and flimsy (hence the one star rating). The plug will soon snap rendering the computer useless likely when I need it the most. Too much stress. I should not have to buy a backup cable. Shoddy design and I expect better from Lenovo.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, May 19, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. In for something to better accommodate you, please visit our website at https://www.lenovo.com/ca/en/pc and contact our sales team for assistance at 855-253-6686.
Good Laptop. The right blend between touch screen and the normal Thinkpad feeling. Been a ThinkPad user for the last 20 years and the T490S is one of their best model.
Unable to charge after less than 10 days use. Charge light won’t turn on. Black screen. Need to go to get it fixed. Not impressed by quality (or lack thereof)
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, January 27, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support team at https://support.lenovo.com/ca/en/.