Customer reviews from Garmin
Garmin - vívomove Luxe Hybrid Smartwatch 42mm Stainless Steel - Rose Gold With Rose Gold Stainless Steel Band
Average customer rating
4
(38 Reviews)
Rating breakdown 38 reviews
5 Stars
18
4 Stars
8
3 Stars
9
2 Stars
1
1 Star
2
Customer Reviews for Garmin - vívomove Luxe Hybrid Smartwatch 42mm Stainless Steel - Rose Gold With Rose Gold Stainless Steel Band
Customer Rating
5
New watch, thanks Garmin
on February 17, 2023
Posted by: SusanKB
for almost two years now my Garmin Vivomove Luxe watch has not been working properly. GPS contact was almost impossible, while walking or switching on bicycles, the software kept crashing. Body Battery function only worked after reset and reinstall. In desperation I asked garmin what else I could do. Within a day I received a message that I was sent a replacement watch. Received yesterday, to my surprise a new watch. And the great thing, it works perfectly! Thanks Garmin!
Written by a customer while visiting Garmin
Customer Rating
5
The most beautiful activity watch, I have ever see
on April 2, 2023
Posted by: Cec85
This watch is so beautiful. It does not look like an activity watch. Together This watch is so beautiful. It does not look like a activity watch. Together with the black leather strap it looks really exclusive. The sensitivity of the touch screen is not impressing. The watch also lacks HRV which I really miss.
Written by a customer while visiting Garmin
Customer Rating
4
디자인은 훌륭합니다. 하지만, 터치감이 매우 좋지 않습니다.
on May 4, 2023
Posted by: marlaang
훌륭한 디자인, 안좋은 터치감. 디자인이 훌륭해서 구매 했으나, 터치감이 너무 안 좋습니다. 소프트웨어 업데이트로 수정이 가능할 것으로 보입니다. 물론 발매 후 오랜 시간이 흘렀고, 단종이 진행 중인 것으로 보이는데, 업데이트는 없겠죠. 디자인과 가벼운 성능의 바디 체크. 두가지를 염두하고 구매했습니다.
Written by a customer while visiting Garmin
Customer Rating
3
Beautiful watch, way overpriced for what it is
on February 23, 2024
Posted by: Sdb56011
I do like it, it's a nice watch to swap my Fenix our for when going to any sort of professional or stylish event where the Fenix's clunkiness my be appropriate. That said, its not a great activity tracker, has no GPS, its not a running watch or anything. I can't imagine that anyone would use this as their primary fitness watch which means it is really a second watch, and its a lot of dough to put out for a secondary device. I also cannot understand why they stopped making the silver case-black faced edition. It is drastically easier to read, reading the silver faced watch in any bright setting is near impossible.
Response from GarminBy Garmin Fitness, February 26, 2024
We are sorry that you are having an experience like that, we would ask that you reach out to our team so that we can assist you further. As for the GPS feature this device uses a connected phone to get a GPS signal. Thank you for posting a review.
Please reach out to our team at: product.support@garmin.com
Using GPS:
https://www8.garmin.com/manuals/webhelp/vivomove_style_luxe/EN-US/GUID-2E905EE0-C3C6-447C-AAE4-DEF5F0E9F9D3.html
Vivomove Luxe Support:
https://support.garmin.com/en-US/?productID=662694&tab=topics
Please reach out to our team at: product.support@garmin.com
Using GPS:
https://www8.garmin.com/manuals/webhelp/vivomove_style_luxe/EN-US/GUID-2E905EE0-C3C6-447C-AAE4-DEF5F0E9F9D3.html
Vivomove Luxe Support:
https://support.garmin.com/en-US/?productID=662694&tab=topics
Written by a customer while visiting Garmin
Customer Rating
4
Perfect in many ways but with a few key flaws
on March 25, 2024
Posted by: Anonymous
I bought this watch as a complement to my existing Fenix 7 watch to wear 90% of the time, mostly as a data collector rather than something to wear during activity. First the positives: I absolutely love the way it looks; it's very clean and discreet which is exactly what I wanted. I don't want to advertise my sporting activities while in the office. I'd honestly prefer it to be a couple of mm smaller, but that's my preference and I have to accept that I'm out of step with the times on that front. It still fits neatly under my shirt cuff which is the most important thing. Given that I wear this for passive data collection, it does everything that I need it to do (although it's odd it doesn't have its own GPS to me). So what are its flaws? The touchscreen is really hit and miss. Lots of aggressive tapping required to wake it up sometimes but once you've got its attention it works just fine. Why doesn't it have a button? Every classic watch has a crown and so I'd have included one here - it would save a lot of wasted jabbing and also provide an intuitive navigation facility as you move through the watch. Ironically it doesn't backlight or have any illume so telling the time when you wake up in the night is an involved affair - more stabbing and swiping to get to the time screen... it seems unnecessarily complicated for a watch that should be able to do this natively. I'm aware that I could have a digital time on the screen permanently, but I like having some classic looking complications which I think really add to the elegance of the watch. The last flaw is something I have long not understood about Garmin's tech: for a watch that's clearly designed to complement wearing another Garmin at other times, the platform's insistence on having a "primary" data collector seems mad. When would there be overlap between data? Is someone out there wearing two Garmins all the time? Features like body battery can surely operate seamlessly across more than one device without the odd estimates it needs to make instead.
Overall, I really love this watch and it fulfills its role in my life beautifully. A few (common sense) upgrades would make it incredibly impressive, but it's a Garmin so frustrating limitations are part of its DNA.
Response from GarminBy Garmin Fitness, March 26, 2024
Thank you for your review and experience with the Vivomove Luxe watch. We would like to discuss this further over email. If you would please email us at product.support@garmin.com.
Written by a customer while visiting Garmin
Customer Rating
1
Stopped working properly after few months
on April 4, 2024
Posted by: AnIrt
Garmin pay hangs for most of terminals.
Watches suddendly hang without a possibility to reboot them (need a cable to restart). Poor display quality.
This is a dissaster and a waste of money.
Watches suddendly hang without a possibility to reboot them (need a cable to restart). Poor display quality.
This is a dissaster and a waste of money.
Written by a customer while visiting Garmin