Customer reviews from Garmin
Garmin - vívomove Luxe Hybrid Smartwatch 42mm Stainless Steel - Rose Gold With Rose Gold Stainless Steel Band
Average customer rating
4 out of 5
4
(38 Reviews)
Open Ratings Snapshot
Rating breakdown 38 reviews
5 Stars
18
4 Stars
8
3 Stars
9
2 Stars
1
1 Star
2
Best Buy Privacy Policy
Customer Reviews for Garmin - vívomove Luxe Hybrid Smartwatch 42mm Stainless Steel - Rose Gold With Rose Gold Stainless Steel Band
Customer Rating
5 out of 5
5
Fine smartwatch masquerading as an analogue watch!
on March 10, 2020
Posted by: Alanicus
I've only had this a few days but I'm very happy with it. It looks like a high end analogue watch but then as if my magic a digital screen appears when tapped. Features are remarkably comprehensive and too many too list here but all is present and correct. Love the way the analogue hands interactive with the widgets e.g. the countdown timer and battery level. Sometimes taps and swipes are not recognised and there is no GPS but connected GPS works very well, so not too much an issue. Also sleep tracking is not great though that's an issue with all Garmin devices in my experience.
Response from GarminBy Cecil with GarminFitnessAugust 26, 2020
Thank you for your review we appreciate hearing from our customers. We are sure that you are keeping up with any updates for the Garmin Connect app as well as your device, however we would love to work with you over emails or on the phone so we can get more details on your experience with the GPS function and the sleep tracking. You can always reach out to us at support.garmin.com or at 800-800-1020
Written by a customer while visiting Garmin
Customer Rating
5 out of 5
5
Love my new watch. It’s beautiful and functional.
on March 31, 2020
Posted by: Jenny I.
I had the Vivosmart4, but when I saw the Vivo lux, I knew I had to get it. I love that it looks like a classy watch, but then it’s a fitness tracker, too. I used to wear both, but now I only have to wear one.
Response from GarminBy Cecil with GarminFitnessAugust 26, 2020
Hi Jenny thank you for posting a review and we are so glad to hear that you have been enjoying the device. If you do ever need assistance we are there for you at support.garmin.com or at 800-800-1020
Written by a customer while visiting Garmin
Customer Rating
5 out of 5
5
CHICEST Smart Watch
on April 4, 2020
Posted by: MarchGirl73
I bought Vivomove Luxe with the white leather band (which I’ll wear throughout spring & summer) as well as the black embossed Italian leather band which I’m wearing right now. This is the chicest smart watch I’ve ever seen! It’s so classy, full of features, a full color display & I especially love that I can log simple things like my hydration right from my wrist. The app is incredibly easy to use & I love getting sleep insights. It’s full of fun features while still looking incredibly professional, classy, and feminine at the same time! I plan to purchase additional bands because it’s so simple to change them.
Response from GarminBy Cecil with GarminFitnessAugust 26, 2020
MarchGirl73 thank you so much for letting us know about your experience! If you do ever need any assistance please reach out to our team at support.garmin.com or you can call us at 800-800-1020 as well.
Written by a customer while visiting Garmin
Customer Rating
5 out of 5
5
Pretty and Nice Features
on April 4, 2020
Posted by: olive
I love this watch! I love the look of it and how easy it is to change out bands. Appreciate that it tracks my steps, gives notifications, and has other smart watch functions as well. Also been enjoying using the Garmin app with it. I never write reviews but am so happy with this!
Response from GarminBy Cecil with GarminFitnessAugust 26, 2020
Olive thank you so much for posting a review, our team enjoys hearing from our customers. If you do ever need any assistance we are there for you, you can always reach out to us at support.garmin.com or at 800-800-1020
Written by a customer while visiting Garmin
Customer Rating
4 out of 5
4
Sharp looking watch!
on April 14, 2020
Posted by: Lib says
Probably the most attractive smart watch! I love that it looks like jewelry. It is a bit thicker than I would like, but it feels like a quality product! I do wish it had some additional features, like a Siri/Alexa/google and also the option to take calls or return texts from your watch as long as your phone is paired, nearby and bluetooth is on. It seems there are some very basic things that could improve the function of this watch so easily. I really wanted a nice looking smart watch, but with the lack of features I will probably end up wearing my Apple the majority of the time simply because it is more practical to have the phone/text connections and voice assistance. If this is your first smart watch you will probably not know what your missing because it has plenty of great features as well, and is truly a beautiful watch
Response from GarminBy Cecil with GarminFitnessAugust 26, 2020
We appreciate the review and we are glad to see that you are enjoying the device. We would encourage you to reach out to our team as well at support.garmin.com or 800-800-1020 so that we can get more details from you on your experience with the device. Our team will be happy to assist you.
Written by a customer while visiting Garmin
Customer Rating
4 out of 5
4
It truly is a beautiful watch.
on May 4, 2020
Posted by: Leilani26
I bought this about a month ago and there are things I love and things that need work! The design of this watch could not be prettier, I love the look and the features! The 24k gold/white is such a timeless piece. However the most frustrating is the connection. I love tracking my runs so I can continue to see progress but the connection to connect to my phone for GPS is difficult and takes forever if it connects at all. I have received the “cannot connect” message more than I’d like. I can ignore the fact that the face is difficult to see in the sun but the tracking is one reason why I would NOT buy it again but because I do have it (and I do love it) and can’t return anyway I hope an update of some sort can maybe assist with GPS connection! Hope this helps with your purchase! A great watch for everything!
Response from GarminBy Cecil with GarminFitnessAugust 26, 2020
Dear Leilani26 we are glad to see that you are enjoying the device, as for the connection issues that you are experiencing it may have more to do with the Garmin Connect app and not the device itself. We have had some updates in the past few month to the Garmin Connect app and if you are still having issues at this time we would encourage you to reach out to our team at support.garmin.com for assistance or if you would like you can contact us at 800-800-1020 as well. Thank you for posting a review!
Written by a customer while visiting Garmin
Customer Rating
5 out of 5
5
Love this watch!
on May 12, 2020
Posted by: Lainey
I just switched from a FitBit to Garmin and couldn't be happier! The watch is so nice and tracks a lot of great data I am still reading into. I can now get more info on my stress levels, sleep, movement, exercise and much more. I also love that it's such a nice watch to wear. Really happy with this purchase!
Response from GarminBy Cecil with GarminFitnessAugust 26, 2020
Lainey we are so happy to hear from you and that you have been enjoying the device, if you do ever need any assistance please reach out to our team at support.garmin.com or at 800-800-1020 and our team will be happy to assist you.
Written by a customer while visiting Garmin
Customer Rating
5 out of 5
5
Great features!
on May 15, 2020
Posted by: Giselle
I bought this three weeks ago and I absolutely love it!
Response from GarminBy Cecil with GarminFitnessAugust 26, 2020
Giselle we are so happy to hear that you are enjoying the device, if you do ever need any assistance please reach out to us at support.garmin.com or call us at 800-800-1020 and our team will be glad to assist you.
Written by a customer while visiting Garmin
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