Customer reviews from Newair
33-lb Portable Ice Maker - Black
Average customer rating
4.5
(413 Reviews)
Rating breakdown 413 reviews
5 Stars
298
4 Stars
68
3 Stars
13
2 Stars
11
1 Star
23
90%of customers recommend this product.
(
61 out of
68)
Customer Reviews for 33-lb Portable Ice Maker - Black
Customer Rating
5
Fast and quick
on August 7, 2019
Posted by: Jane
from Los Angeles
This ice maker is amazing! It’s compact, sleek, and incredibly useful.
It takes about 6 minutes to create a batch of 10 small ice cubes, and 8 minutes to create a batch of large ice cubes.
My favorite part about it is that I can even fill it with alkaline water, and have alkaline ice for my water.
Hands down, this ice maker will be set up in our backyard during the September heat that is about to approach SoCal.
It takes about 6 minutes to create a batch of 10 small ice cubes, and 8 minutes to create a batch of large ice cubes.
My favorite part about it is that I can even fill it with alkaline water, and have alkaline ice for my water.
Hands down, this ice maker will be set up in our backyard during the September heat that is about to approach SoCal.
Response from NewairBy NewAir, Customer Service, August 11, 2019
Hi, thank you for your wonderful review! We are glad you enjoy using the unit. Thank you for shopping with NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Easy to use!
on August 11, 2019
Posted by: TCT1234
I received my ice maker from New Air a few days ago and I love it! Its packaged tightly to prevent any damage so be mindful of that when removing it from the box.
I can already tell that this is going to be perfect for holidays and family gatherings. If you have any questions, the manual is pretty helpful. I also contacted customer service with a question via online messenger, and they were very prompt and helpful.
Response from NewairBy NewAir, Customer Service, August 12, 2019
Thank you for the 5-star and for sharing your thoughts about the unit.Thank you for choosing NewAir.
Written by a customer while visiting Newair
Customer Rating
5
Amazing refrigerator! Love it
on August 13, 2019
Posted by: Astronori
from Edison, NJ
I got the fridge about 2-3 weeks ago and I use it everyday to keep my waters cold, I don’t normally drink soda so this is perfect for my everyday use
Response from NewairBy NewAir, Customer Service, August 13, 2019
Hi, thank you for sharing your thoughts about the unit. We are glad you enjoy using the unit. Thank you for shopping with NewAir!
Written by a customer while visiting Newair
Customer Rating
4
Fast and Easy
on August 18, 2019
Posted by: clm302
from New York, NY
This ice maker is fabulous for entertaining. It makes ice VERY quickly so you will never be without during a party. I like the 2 different sizes of ice so you can choose depending on your needs. I like that you can switch between the 2 sizes at any time. I also like the shape of the cubes themselves. The ice bucket portion is easy to remove if you do not want to serve the ice out of the ice maker. The ice scoop is a great addition if you do want to serve directly out of the machine. The only downside is the color. My only choice was white. I see now that they offer silver and black, either of which matches my color scheme much better.
Response from NewairBy NewAir, Customer Service, August 20, 2019
Hi, thank you for your wonderful review! We are glad you enjoy using the unit. Thank you for shopping with NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Portable is the new black
on September 5, 2019
Posted by: sarahrelatable
from Greensboro, NC
I got this ice maker for multiple reasons. My husband and I entertain a lot so this is perfect for football get togethers, birthday parties and cookouts. I also got it because my mom has a small business that doesn't have an ice maker and this worked perfect for her needs! Great product and I love the ice shaped bullets. Super fun and yummy!
Response from NewairBy NewAir, Customer Service, September 6, 2019
Thank you for the 5-star and for sharing your thoughts about the unit.Thank you for choosing NewAir.
Written by a customer while visiting Newair
Customer Rating
5
So easy to use!
on September 5, 2019
Posted by: GraceB
from Ottawa Ontario
We’ve been enjoying our ice machine for two weeks now and what a difference it has made!
We set it up on our bar counter in the dining room, it’s been enjoyed by our children and guests. Ice is quick and the water lasts quite a while!
It’s easy enough for our 10 year old to refill.
We set it up on our bar counter in the dining room, it’s been enjoyed by our children and guests. Ice is quick and the water lasts quite a while!
It’s easy enough for our 10 year old to refill.
What a great unit!
Response from NewairBy NewAir, Customer Service, September 6, 2019
Thank you for the 5-star and for sharing your thoughts about the unit.Thank you for choosing NewAir.
Written by a customer while visiting Newair
Customer Rating
5
This ice maker is a game changer around our house
on October 1, 2019
Posted by: Sherryl
from Kentucky
We are all ice users and never have enough ice by the end of the day. And you can forget about it when we have family meals. But with the NewAir Countertop Ice Maker this is no longer a problem.
I like the looks of it. It is modern looking and can be plugged in anywhere without taking up a lot of space. But don't let the compact design fool you. This is one serious ice making machine. It can produce up to 33 pounds a day which is the equivalent of you buying three (3) of the ten (10) pound bags of ice from the store!
Setting up the ice maker was simple. Just fill the tank with water and plug it in. All the buttons are located right on the front panel with makes it easy to turn it on and select the size of ice you desire. Ice can be made in two different sizes. A smaller size is perfect for glasses and beverages while the larger size easily fills your smaller coolers or beverage tubs.
I like that it makes ice quickly. In fact, the NewAir Countertop Ice Maker makes a new batch of ice cubes every eight minutes! And it continues to make ice until the basket is full or it needs more water. Once the ice tray bucket is full, the unit will pause until you remove some of the ice using the included scoop or dump the removable ice tray into another container.
Seriously, if you are always running out of ice...order yourself one of these ice makers. You will be so glad you did!
Response from NewairBy NewAir, Customer Service, October 3, 2019
Thank you for your feedback on this NewAir product and we are glad you enjoy using the unit. Thank you for choosing us. If there is anything we can help please reach out to our support team at support@NewAir.com.
Written by a customer while visiting Newair
Customer Rating
5
Fast, consistent ice machine for our home bar
on October 2, 2019
Posted by: stirandstrain
from Los Angeles, CA
I use a ton of ice for developing drink recipes and our home fridge could not keep up. NewAir sent me the countertop model and this is definitely my go-to machine now for ice. First, it's FAST. Within 15-20 minutes of starting it up, it started producing ice. It's small at first but it quickly gets up to regular size. After two hours it was completely full. It was also easy to clean and fits on my counter and clears my upper cabinets without a problem. Only cons is that it is not super quiet when the fan is on making ice. Kinda like an exhaust fan level of noise-- noticeable but not crazy loud. It also had a "new smell" emanating from it when it was first put to use, but that dissipated after the first use. After what seemed like never having enough ice, it is so great to a ready supply on hand.
Response from NewairBy NewAir, Customer Service, October 3, 2019
Hi, We are glad to hear you like the unit's features! Thank you for shopping with NewAir!
Written by a customer while visiting Newair