Customer reviews from Newair
33-lb Portable Ice Maker - Black
Average customer rating
4.5
(413 Reviews)
Rating breakdown 413 reviews
5 Stars
298
4 Stars
68
3 Stars
13
2 Stars
11
1 Star
23
90%of customers recommend this product.
(
61 out of
68)
Customer Reviews for 33-lb Portable Ice Maker - Black
Customer Rating
5
Even better than I imagined
on October 13, 2019
Posted by: Nicole
from Poconos, PA
I absolutely love my NewAir Portable Countertop Ice Maker. Even though I have an ice-maker in my freezer, I have awful water so I could never hook it up. I can quickly make ice in my NewAir, then transfer it into the ice holder in my freezer! No more waiting hours for water to freeze in the old-fashioned trays. I fill it up with water in the morning when I'm working from home, then just transfer the ice every hour or so to the freezer. By the end of the day my entire bin is full and I'm good to go for a week. It's definitely worth the investment!
Response from NewairBy NewAir, Customer Service, October 14, 2019
Thank you for your feedback on this NewAir product and we are glad you enjoy using the unit. Thank you for choosing us.
Written by a customer while visiting Newair
Customer Rating
5
I am in love with this thing!
on July 1, 2019
Posted by: Heathermcc
from Canada
This is such a perfect addition to my kitchen! So excited it got it! So easy to use and it’s amazing!!!
Response from NewairBy NewAir, Customer Service, July 3, 2019
Thank you for posting a review on your NewAir product!
Written by a customer while visiting Newair
Posted by: Justin
from Los Angeles, CA
Verified Purchase:Yes
I've never owned an ice maker before. For me, ice is one of those things that I don't need until I REALLY need it. What's great about this little ice-make is that key word: little. It pumps out ice quite efficiently, and give you two sizes so that you can choose what's right for you. I love the little basket and scooper too. Just fill it up, pull out the basket, and you can keep making ice all day! Highly recommended if you are an entertainer, have a wetbar at home, or even just love ice.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting a review on your NewAir product!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting a review on your NewAir product!
Written by a customer while visiting Newair
Customer Rating
5
Fast and Easy To Use
on February 23, 2020
Posted by: Tony
from Salem New Hampshire
This portable ice maker has so many uses. It makes ice pretty fast and is super easy to use. I'm really lovin this product. Great job guys!
Response from NewairBy NewAir, Customer Service, February 24, 2020
Hi, thank you for your wonderful review! We are glad you enjoy using the NIM033BK00. We highly appreciate your feedback. Thank you for choosing NewAir.
Written by a customer while visiting Newair
Customer Rating
3
NewAir Icemaker
on May 30, 2020
Posted by: JBoch
from Alabama
It works fine, but it's much slower in making the ice than advertised.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
5
We love our NewAir Portable Countertop Ice Maker!
on October 29, 2019
Posted by: redheadmomblog
from Nipomo, CA
We received this ice maker to check out and we LOVE it!!! With our family of 8, I can't tell you how many times I've gone to get ice and it is all out. Never again with the NewAir Portable Countertop Ice Maker! Not only was it super easy to get going, but it is quiet, looks good and makes ice quickly. I love that it doesn't take a lot of room on our countertop either. This is great for holidays, entertaining, or just because. Plus, I love that it's portable - making it easy to take in our RV or boat.
Response from NewairBy NewAir, Customer Service, October 31, 2019
Hi,
Thanks for the 5-star rating! I am happy to hear that you are enjoying the product. Thank you for choosing NewAir!
Thanks for the 5-star rating! I am happy to hear that you are enjoying the product. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
This ice maker is ELITE!
on June 11, 2022
Posted by: Nicolette
from Boston, MA
Verified Purchase:No
Just used my NewAir Portable ice maker for the first time and I absolutely LOVE it! Barely makes any noise, and the ice cubes are exactly what I was looking for in order to make iced coffee, cocktails, etc. Fits perfectly in our bar cabinet, and makes ice so quickly. Love love love it!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your NIM033SS00. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your NIM033SS00. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Kayla-Joy
from Espanola, NM
Verified Purchase:Yes
We are so happy with this ice maker since we have a small freezer and are unable to keep ice in it. This ice machine is small enough to fit comfortably on our counter. Makes ice incredibly fast and they perfect size cubes!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Awesome! Thank you review the brand new ice maker we are offering on the market. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Awesome! Thank you review the brand new ice maker we are offering on the market. Thank you for choosing NewAir!
Written by a customer while visiting Newair