Customer reviews from Newair
33-lb Portable Ice Maker - Black
Average customer rating
4.5
(413 Reviews)
Rating breakdown 413 reviews
5 Stars
298
4 Stars
68
3 Stars
13
2 Stars
11
1 Star
23
90%of customers recommend this product.
(
61 out of
68)
Customer Reviews for 33-lb Portable Ice Maker - Black
Posted by: sbailey
from Raleigh, NC
Verified Purchase:Yes
Works great. Easy to use and makes ice much quicker than a standard ice maker.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting a review of your NewAir product!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting a review of your NewAir product!
Written by a customer while visiting Newair
Customer Rating
5
Love it, perfect for parties
on May 14, 2021
Posted by: IceLover2003
from California
I purchased the ice maker for when we have friends and family over and also my family loves ice! I am so happy with how the ice tastes and looks. It also produces enough ice for a party! We love the ice maker and will be using it a ton this summer. It’s super user friendly too which is nice!!
Response from NewairBy Newair, Customer Service, May 16, 2021
Thank you for the 5-star review and for sharing your thoughts about the NIM033BK00.Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Great Ice Maker
on January 25, 2022
Posted by: RaDonna
from Huntington, AR
Verified Purchase:No
This machine has been great to add to our home. We use ice a lot in everything. The ice is wonderful and soft. So easy if your a ice person like me. So free confident in purchasing this ice maker.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NIM033SS00. We highly appreciate your feedback. Thank you for choosing Newair.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NIM033SS00. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair
Customer Rating
5
Love my little bullets!
on December 8, 2021
Posted by: VTSnowAngel
from NY
Verified Purchase:No
This ice machine has been a God send for camping. It did give us some issues and when I reached out to customer service, they quickly remedied the situation and sent me a new one.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting your comments in regards to this product NIM033BK00. We are glad to hear you like the unit's features and I am happy to hear that you are pleased with our customer service provided. Thank You for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting your comments in regards to this product NIM033BK00. We are glad to hear you like the unit's features and I am happy to hear that you are pleased with our customer service provided. Thank You for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Great company and good customer service
on November 24, 2021
Posted by: Ashley
from Maine
Verified Purchase:No
I've had this ice maker for about a year and a half. I've had some issues recently and the company has backed their product and is sending me a replacement. If you want to buy from a good company with a decent ice maker, don't hesitate.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting your comments in regards to your NIM033SS00. We highly appreciate your feedback and we are also grateful for your trust in our brand. Thank you for choosing Newair.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting your comments in regards to your NIM033SS00. We highly appreciate your feedback and we are also grateful for your trust in our brand. Thank you for choosing Newair.
Written by a customer while visiting Newair
Posted by: carol02
from Flemington, NJ
Verified Purchase:Yes
The New Air Portable Ice maker I purchased I love. Had other Ice makers this one is great. Makes ice like it says and the product is just great.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, Thank you for taking the time to leave a review on your NIM033BK00 Thank You for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, Thank you for taking the time to leave a review on your NIM033BK00 Thank You for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
production speed
on August 10, 2021
Posted by: Lina
from Quebec Canada
Verified Purchase:No
I use the icemaker a lot and am always amazed at how quickly and how well the ice cubes are produced. Good performance and quite quiet. I highly recommend her.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting your comments in regards to the NIM033BK00. We are glad to hear your unit meets your expectations. We highly appreciate your feedback. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting your comments in regards to the NIM033BK00. We are glad to hear your unit meets your expectations. We highly appreciate your feedback. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Fast, consistent ice machine for our home bar
on October 2, 2019
Posted by: stirandstrain
from Los Angeles, CA
Verified Purchase:Yes
I use a ton of ice for developing drink recipes and our home fridge could not keep up. NewAir sent me the countertop model and this is definitely my go-to machine now for ice. First, it's FAST. Within 15-20 minutes of starting it up, it started producing ice. It's small at first but it quickly gets up to regular size. After two hours it was completely full. It was also easy to clean and fits on my counter and clears my upper cabinets without a problem. Only cons is that it is not super quiet when the fan is on making ice. Kinda like an exhaust fan level of noise-- noticeable but not crazy loud. It also had a "new smell" emanating from it when it was first put to use, but that dissipated after the first use. After what seemed like never having enough ice, it is so great to a ready supply on hand.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, We are glad to hear you like the unit's features! Thank you for shopping with NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, We are glad to hear you like the unit's features! Thank you for shopping with NewAir!
Written by a customer while visiting Newair