Customer reviews from Newair
33-lb Portable Ice Maker - Black
Average customer rating
4.5
(413 Reviews)
Rating breakdown 413 reviews
5 Stars
298
4 Stars
68
3 Stars
13
2 Stars
11
1 Star
23
90%of customers recommend this product.
(
61 out of
68)
Customer Reviews for 33-lb Portable Ice Maker - Black
Customer Rating
5
Game changer
on March 21, 2022
Posted by: GoGo
from Hilliard, OH
Verified Purchase:No
Using this as my regular freezer ice maker broke. With supply chain issues I could not replace the unit. This newair ice maker save my day, everyday!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NIM033SS00. We highly appreciate your feedback and we are glad you enjoy using the unit. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NIM033SS00. We highly appreciate your feedback and we are glad you enjoy using the unit. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Jodi
from Pennsylvania
Verified Purchase:Yes
I love this ice machine! It makes ice within minutes and is so easy to use! I love the size of the ice cubes and they are perfect for eating! I'm so happy I bought this as my fridge could not make ice fast enough for me! I was constantly buying bags of ice and now this machine keeps up with our family! I love it!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your NIM033BK00.Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your NIM033BK00.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Yes
on February 1, 2022
Posted by: Ana
from Annandale, VA
Verified Purchase:No
It's fantastic!! , it saves me from going to the store and buying it, it is also the best thing that has been invented for small spaces
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NIM033SS00. We highly appreciate your feedback and we are glad you enjoy using the unit. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NIM033SS00. We highly appreciate your feedback and we are glad you enjoy using the unit. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Great Ice Maker
on June 22, 2020
Posted by: Gthopper
from Dayton, Ohio
Works great, makes 2 cups of ice every 5~6 minutes. Will maintain ice in the bin for about 2 hours before starting to melt.
Response from NewairBy NewAir, Customer Service, June 22, 2020
Thank you for the 5-star review and for sharing your thoughts about the NIM033BK00.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: R mon2623
from San Clemente, CA
Verified Purchase:Yes
Did Work, At First, Then Gives False Reading, Does Not Make Ice.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
5
Works beautifully. would repurchase in a heartbeat if needed
on May 12, 2022
Posted by: ajsice
from Houston,Tx
Verified Purchase:No
currently using this device to replace my broken my broken ice maker in the refrigerator
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
4
I would buy this product again.
on September 7, 2021
Posted by: Stan the man
from Brownsville, TX
Verified Purchase:No
Instant ice for the big party or just for regular use. It works wonderful and eliminates having to buy ice at the grocery store. Would definitely recommend this product to anyone in the market for one.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting your comments in regards to your NIM033BK00. We highly appreciate your feedback and we are also grateful for your trust in our brand. Thank you for choosing Newair.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting your comments in regards to your NIM033BK00. We highly appreciate your feedback and we are also grateful for your trust in our brand. Thank you for choosing Newair.
Written by a customer while visiting Newair
Customer Rating
5
My husband LOVES his ice maker
on April 23, 2021
Posted by: Jojo
from Bryan, Texas
I got the ice maker for my husband who uses a ton of ice. This countertop unit keeps up with his consumption. Love the convenience without having to continuously empty and fill multiple ice trays!!!
Response from NewairBy newair, Customer Service, April 26, 2021
Thank you for the 5-star review and for posting your comments in regards to this product NIM033BK00. We highly appreciate your feedback and thank you for choosing NewAir!
Written by a customer while visiting Newair