Customer reviews from Newair
33-lb Portable Ice Maker - Black
Average customer rating
4.5
(413 Reviews)
Rating breakdown 413 reviews
5 Stars
298
4 Stars
68
3 Stars
13
2 Stars
11
1 Star
23
90%of customers recommend this product.
(
61 out of
68)
Customer Reviews for 33-lb Portable Ice Maker - Black
Posted by: ChelseaL
from Fredericton, NB Canada
Verified Purchase:Yes
The New Air portable ice maker is extremely east to use, and fits great on the counter without taking up much needed space. It only takes 8 minutes for new ice and is a great addition when having company over, since everyone loves an ice cold drink in the summer (it even has 2 ice cube sizes!) 10/10!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting a review on your NewAir product! Thank you for choosing NewAir.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting a review on your NewAir product! Thank you for choosing NewAir.
Written by a customer while visiting Newair
Posted by: Lucia
from Maui, Hi
Verified Purchase:Yes
Once the icemaker is on you'll have ice in just minutes. Ice will keep producing till the bin is full. You will not have to worry of an empty bin. You can always count on a cold drink.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your NIM033BK00.Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your NIM033BK00.Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
1
Poor Quality
on May 21, 2021
Posted by: CLWALKER
from Roxboro NC
Purchased this ice maker for our RV. It worked great for a few hours and then started saying “add water” when it was full. Contacted NewAir and they sent me a refurbished one in the place of my new one I bought. The second one worked for about 3 days on our camping trip. I asked NewAir for a refund or a different model. They refused
Response from NewairBy Newair, Customer Service, May 23, 2021
Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any further assistance with your unit or have any questions please give us a call at 855-963-9247 select customer service. Best Regards, Customer Service
Written by a customer while visiting Newair
Customer Rating
5
Great Ice Maker!
on June 18, 2019
Posted by: mylifewithollie
from California
I have had this set up for a few days and it's amazing. Living in an apartment that doesn't have waterlines for the fridges sucks but this helps so much so that I can have ice. Also makes it so quickly. We're obsessed.
Response from NewairBy NewAir, Customer Service, June 21, 2019
Thank you for posting a review on your NewAir product!
Written by a customer while visiting Newair
Customer Rating
5
Easy to use.
on April 12, 2021
Posted by: SlyT.
from Chicago
Very easy to use and easy carry. It's not heavy and the instructions are super easy. I'm going to use this alot and plan to use it in my outdoor kitchen area.
Response from NewairBy NewAir, Customer Service, April 12, 2021
Thank you for the 5-star review and for sharing your thoughts about the NIM033SS00.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Fast and quick
on August 7, 2019
Posted by: Jane
from Los Angeles
This ice maker is amazing! It’s compact, sleek, and incredibly useful.
It takes about 6 minutes to create a batch of 10 small ice cubes, and 8 minutes to create a batch of large ice cubes.
My favorite part about it is that I can even fill it with alkaline water, and have alkaline ice for my water.
Hands down, this ice maker will be set up in our backyard during the September heat that is about to approach SoCal.
It takes about 6 minutes to create a batch of 10 small ice cubes, and 8 minutes to create a batch of large ice cubes.
My favorite part about it is that I can even fill it with alkaline water, and have alkaline ice for my water.
Hands down, this ice maker will be set up in our backyard during the September heat that is about to approach SoCal.
Response from NewairBy NewAir, Customer Service, August 11, 2019
Hi, thank you for your wonderful review! We are glad you enjoy using the unit. Thank you for shopping with NewAir!
Written by a customer while visiting Newair
Posted by: RhondaD
from Undisclosed
Verified Purchase:Yes
I am so happy to have ice again without struggling with ice cube trays. I plugged it in beside my sink and let it run 24-7. I always have ice when I need it.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the NIM033BK00.Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the NIM033BK00.Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Fantastic product!
on December 23, 2020
Posted by: Mary81
from AustinTx
I received this Newair ice maker for a birthday present. It has been a great addition to my kitchen. It doesn't take up much room and I never have to worry I won't have enough ice.
Response from NewairBy NewAir, Customer Service, December 23, 2020
Thank you for the 5-star review and for posting your comments in regards to the NewAir NIM033BK00. We highly appreciate your feedback and we are glad to hear you are pleased with your NewAir ice maker. Thank you for choosing NewAir!
Written by a customer while visiting Newair