Customer reviews from Newair
33-lb Portable Ice Maker - Black
Average customer rating
4.5
(413 Reviews)
Rating breakdown 413 reviews
5 Stars
298
4 Stars
68
3 Stars
13
2 Stars
11
1 Star
23
90%of customers recommend this product.
(
61 out of
68)
Customer Reviews for 33-lb Portable Ice Maker - Black
Customer Rating
5
Workhorse
on October 19, 2022
Posted by: mrach
from Moreno Valley
Verified Purchase:No
Love this ice machine bought it when the ice maker in my well known expensive refrigerator quit working. It has been a real workhorse. I love ice water and use a 40 oz glass to keep my water in and fill it several times a day there is always a full tray of ice when I need to refill my glass. Ice never has any funny tastes like other brands i have had experience with. Buy it you will not be disappointed. Will buy again if it ever needs replacement so far a great appliance. I have recommended this to several friends.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NIM033SS00. We are delighted to hear the unit has met your expectations. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NIM033SS00. We are delighted to hear the unit has met your expectations. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
1
Doesn't Work.
on August 1, 2020
Posted by: R mon2623
from San Clemente, CA
Did Work, At First, Then Gives False Reading, Does Not Make Ice.
Response from NewairBy NewAir, Customer Service, August 3, 2020
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair
Posted by: Sandremi
from Rochester NH
Verified Purchase:Yes
I bought this for my hubby and he loves it!!! Makes ice like every 5 minutes ...big or small ice chunks!! Perfect for our outdoor parties!!!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the NIM033BK00.Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the NIM033BK00.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
This product has been great for my family!!
on December 29, 2021
Posted by: Gary
from Huntington, AR
Verified Purchase:No
Purchased the Newair ice machine 6 months ago and it has been great!! Don't have to worry about buying bags of ice. We have it right on the kitchen counter. Would recommend this machine to anyone looking to purchase one.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NIM033BK00. We highly appreciate your feedback. Thank you for choosing Newair.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NIM033BK00. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair
Customer Rating
5
Finally, A Company that doesn't leave in the Cold
on August 29, 2022
Posted by: JDizzle
from Michigan
Verified Purchase:No
First of all, this product actually does everything that it touts; however, the customer service exceeds my expectations. Elizabeth not only answered my questions, she also came through doing everything she had offered to do. I am going through a battle getting a refrigerator to live up to their warranty. It is so refreshing to work with a company that goes above and beyond. Thank you!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you so much for taking the time to leave us this amazing review on the Newair Product. We are delighted to hear the unit has met your expectations. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you so much for taking the time to leave us this amazing review on the Newair Product. We are delighted to hear the unit has met your expectations. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Earl
from Linden, NC
Verified Purchase:Yes
My ice machine started cutting on and would fill up with water to make ice and would automatically cut back off. I contacted NewAir and they have been great in getting a replacement since it happened ONE month before the warranty ended.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for taking the time to leave a review on your NIM033BK00. We are delighted to hear you are pleased with the customer service provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for taking the time to leave a review on your NIM033BK00. We are delighted to hear you are pleased with the customer service provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Kaitlin
from Seattle, WA
Verified Purchase:Yes
We have had this ice machine for about a week. I never knew how much difference an ice maker could make. Our drinks are staying cold, we are able to make smoothies easier and we can make ice packs at home. We love this product, it is easy to use and the ice is literally ready in 6 minutes! Thank you so much Newair, we love this ice maker!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for your feedback on this NewAir product and we are glad you enjoy using the unit. Thank you for choosing us.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for your feedback on this NewAir product and we are glad you enjoy using the unit. Thank you for choosing us.
Written by a customer while visiting Newair
Posted by: Mbd505
from Virginia
Verified Purchase:Yes
We're really impressed buy the amount of ice this machine makes!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, Thank you for taking the time to leave a review on your ice maker we greatly appreciate it. Thank You for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, Thank you for taking the time to leave a review on your ice maker we greatly appreciate it. Thank You for choosing NewAir!
Written by a customer while visiting Newair