Customer reviews from Newair
33-lb Portable Ice Maker - Black
Average customer rating
4.5
(413 Reviews)
Rating breakdown 413 reviews
5 Stars
298
4 Stars
68
3 Stars
13
2 Stars
11
1 Star
23
90%of customers recommend this product.
(
61 out of
68)
Customer Reviews for 33-lb Portable Ice Maker - Black
Customer Rating
5
LOVE IT
on June 18, 2020
Posted by: Destinyslife
from New York
I just got mine & I love it so amazing! So easy to use!
Response from NewairBy NewAir, Customer Service, June 19, 2020
Thank you for the 5-star review.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
4
Great for a man cave or she shed
on October 15, 2019
Posted by: sbailey
from Raleigh, NC
Works great. Easy to use and makes ice much quicker than a standard ice maker.
Response from NewairBy NewAir, Customer Service, October 17, 2019
Thank you for posting a review of your NewAir product!
Written by a customer while visiting Newair
Posted by: Nate576
from Northern California
Verified Purchase:Yes
Received this as a gift and makes ice quickly. Using at home currently but will be putting it into RV. Customer Support has been great. Thanks Yesenia!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hello,
Thank you so much for taking the time to leave us this amazing review of the unit. We are delighted to hear the unit has met your expectations. Thank you for choosing NewAir!
Best Regards
Customer Care
Thank you so much for taking the time to leave us this amazing review of the unit. We are delighted to hear the unit has met your expectations. Thank you for choosing NewAir!
Best Regards
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hello,
Thank you so much for taking the time to leave us this amazing review of the unit. We are delighted to hear the unit has met your expectations. Thank you for choosing NewAir!
Best Regards
Customer Care
Thank you so much for taking the time to leave us this amazing review of the unit. We are delighted to hear the unit has met your expectations. Thank you for choosing NewAir!
Best Regards
Customer Care
Written by a customer while visiting Newair
Posted by: Flores
from Little Egg Harbor NJ
Verified Purchase:Yes
I bought this product for my wife last year and she loved it. Makes ice very quickly and has options on size of ice cubes.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for taking the time to leave a review on your NIM033BK00. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for taking the time to leave a review on your NIM033BK00. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
This portable ice maker has been wonderful!
on January 7, 2022
Posted by: Texas Mom
from Southlake, TX
Verified Purchase:No
The Newair 26 lbs. Countertop Ice Maker has been perfect for holiday cocktails! It is great for holiday gatherings with family and friends. We love this countertop ice maker that makes two different sizes of ice for our holiday mocktails and cocktails. Let's start with a quick overview of key features: - Compact design takes up minimal space on your countertop. - Lightweight enough to take anywhere you need it. - Makes up to 26 lbs. of ice a day. - Intuitive controls make start-up and operation a snap. - Choose from large or small ice for perfect punch, cocktails, and more. Personally, we keep the The Newair 26 lbs. Countertop Ice Maker on our kitchen countertop when we have a party. This energetic ice maker will make up to 26 lbs. in a day! We fill it up in the morning and let it work its magic to make the ice. Throughout the day, we empty the ice hopper into a bag that we store in the freezer and refill the water. We've never actually needed a full 26 lbs. of ice for any of our parties, but it's nice to know that this hard working countertop ice maker has always made more than enough for our needs. It's very convenient! We also love the flexibility that you are able to make two sizes of ice. I think that this is a special touch for parties and is really nice when you are making holiday cocktails and mocktails! Finally, I should comment on efficiency. We actually have an ice maker built into our fridge, but it's slow and only makes large ice. When I say large ice, it's actually about 2x larger than the "large" setting on this countertop Ice Maker. The ice maker on our refrigerator has an option for crushed ice, but it's loud and slow. The ice maker on our refrigerator is meant for daily use but not for special occasions. The Newair 26 lbs. Countertop Ice Maker is much nicer because it makes smaller sized ice that is pretty in holiday cocktails and mocktails. This countertop model is also able to make a larger volume of ice. We received this product as part of a campaign. All opinions are our own.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you so much for taking the time to leave us this amazing review on the Newair Product NIM033SS00. We are delighted to hear the unit has met your expectations. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you so much for taking the time to leave us this amazing review on the Newair Product NIM033SS00. We are delighted to hear the unit has met your expectations. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Lilh
from Ocala FL
Verified Purchase:Yes
Love it
Unpacked it, cleaned it and plugged it in. Added water and ice started dropping quickly.
Unpacked it, cleaned it and plugged it in. Added water and ice started dropping quickly.
Response from NewairBy NewAir, Customer Service, June 8, 2020
Hi, Thank you for taking the time to leave a review on your NIM033BK00. Thank You for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
2
Noisy ice maker
on February 3, 2020
Posted by: Brent
from Undisclosed
NewAir Portable Countertop Ice Maker, 33 lbs. with 2 Ice Sizes - Stainless Silver Select a rating below ★★★★★ ★★★★☆ ★★★☆☆ ★★☆☆☆ ★☆☆☆☆ Your review It is so noisy when it is making ice, i can hardly hear on the phone when i am using it.If i would of know it was like this i would not of bought it. I would trade for a different kind and model if that was possible. Quality insights are 2-3 sentences long. Review title Very noisy ice maker SUBMIT
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair
Posted by: BeckyW
from Burdett NY
Verified Purchase:Yes
We love our new NewAir Portable countertop ice maker. We even took it camping but tried it out at home first. We were the place to visit when it came time for needing ice amongst our fellow camping friends. The fact that it allowed us to make 2 different sizes it was perfect for large or small cups/wine glasses etc. It is now the proud owner of a space on our counter since we use it daily to keep ice on hand. I would recommend the NewAir Portable icemaker to anyone that doesn't want to wait for their ice cube trays to freeze. This also is wonderful for picnics, parties and family get togethers.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting a review on your NewAir product!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting a review on your NewAir product!
Written by a customer while visiting Newair