Customer reviews from Newair
33-lb Portable Ice Maker - Black
Average customer rating
4.5
(413 Reviews)
Rating breakdown 413 reviews
5 Stars
298
4 Stars
68
3 Stars
13
2 Stars
11
1 Star
23
90%of customers recommend this product.
(
61 out of
68)
Customer Reviews for 33-lb Portable Ice Maker - Black
Posted by: Paige
from Florida
Verified Purchase:Yes
My son bought this for me at Christmas and I absolutely love it . Definitely recommend this unit .
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review.Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: Atthefence
from Nauvoo, IL
Verified Purchase:Yes
I was so excited to receive this countertop ice maker. We used to buy bags of ice, because we go through so much. Between iced tea and iced coffees it amounts up to a lot of ice. This New Air Portable countertop Ice Maker sits in a corner on our countertop and makes ice for us all day long. I love how quickly it can make ice! Under about 7 minutes for the smaller size ice! Yes, you can choose large or small ice. I prefer small. It comes with a basket inside you can lift out and dump into a container to store in your freezer, or there is a small scoop and you can just scoop out what you need from the basket. Something else I really like is the lights that light up when the ice basket is full, or you are low on water. It takes approx. 3 bottles of water to fill to the Max. line and it makes a full basket of ice easily with that amount of water. There is a small plug underneath if you need to drain the extra water out. I highly recommend this ice maker.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting a review on your NewAir product! Thank you for choosing NewAir.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting a review on your NewAir product! Thank you for choosing NewAir.
Written by a customer while visiting Newair
Posted by: roy the ice man
from monterey park cal.
Verified Purchase:Yes
got this about three weeks ago and works great for my needs
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the NewAir NIM033BK00. I am happy to hear you love the unit features. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the NewAir NIM033BK00. I am happy to hear you love the unit features. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: Eggemeyer
from Canyon Lake Texas
Verified Purchase:Yes
The ice maker workrs great
Makes more ice than we can use
.does not make much noise. If it last I would buy another.
Makes more ice than we can use
.does not make much noise. If it last I would buy another.
Response from NewairBy NewAir, Customer Service, May 12, 2020
Thank you for the 5-star review.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Happy with this product!
on September 21, 2021
Posted by: Kali
from Michigan
Verified Purchase:No
Even happier with the customer service standing behind the product! Had an issue with the compressor in my ice maker and within minutes of contacting customer service, I'm having a new unit sent to me. As an avid ice chewer, this has been my favorite unit yet!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Awesome! I'm happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to this product NIM033BK00. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Awesome! I'm happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to this product NIM033BK00. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
4
Great Ice Maker
on April 26, 2021
Posted by: jrex
from New York
I bought this Ice Maker approx 1 year ago, and has been a solid ice maker. Consistent ice cubes both large and small. Definitely recommend this manufacturer and model!
Response from NewairBy NewAir, Customer Service, April 27, 2021
Thank you for the review and for posting your comments in regards to this product EC200WF . We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
A must have and perfect for summertime!
on July 5, 2019
Posted by: mayhemandmotherhood
from Amherst, OH
I LOVE my ice maker! The New Air Portable Countertop Ice Maker is perfect for making your own ice at home in half the time it takes you traditionally. Not only will it save you time, but it will save you money this amazing product makes ice in less than 10 minutes in two different sizes. It is sleek and beautiful to leave out on a countertop or store for occassional use (but I have a feeling you'll use it more than you think). You can fill it up with as little or as much water allowed (there's a fill line) which lasts for what seems like forever, you can get SO much ice out of one large batch fill.
However, if you're using your machine to make up ice for a party and keeping some in there I would suggest running it for a few hours before hand because it does take a while to get a big enough batch for multiple use as it only makes about 10 ice cubes per cycle. Overall, I'd highly recommend this product for its durablity, functionality, and usablity.
However, if you're using your machine to make up ice for a party and keeping some in there I would suggest running it for a few hours before hand because it does take a while to get a big enough batch for multiple use as it only makes about 10 ice cubes per cycle. Overall, I'd highly recommend this product for its durablity, functionality, and usablity.
Response from NewairBy NewAir, Customer Service, July 8, 2019
Thank you for the 5-star and for sharing your thoughts about the unit.Thank you for choosing NewAir.
Written by a customer while visiting Newair
Customer Rating
5
fast icemaker
on April 30, 2021
Posted by: Lucia
from Maui, Hi
Once the icemaker is on you'll have ice in just minutes. Ice will keep producing till the bin is full. You will not have to worry of an empty bin. You can always count on a cold drink.
Response from NewairBy NewAir, Customer Service, April 30, 2021
Thank you for the 5-star review and for sharing your thoughts about your experience using your NIM033BK00.Thank you for choosing Newair!
Written by a customer while visiting Newair