Customer reviews from Nespresso USA
Nespresso - Pixie by Breville with Aeroccino3 - Titan
Average customer rating
4.7
(646 Reviews)
Rating breakdown 646 reviews
5 Stars
510
4 Stars
81
3 Stars
38
2 Stars
4
1 Star
13
87%of customers recommend this product.
(
139 out of
159)
Customer Reviews for Nespresso - Pixie by Breville with Aeroccino3 - Titan
Customer Rating
2
Leaky—coffee tastes watery
on October 7, 2021
Posted by: Anders
from Minneapolis
We enjoyed this machine until it started leaking. The coffee tastes like burnt hot water.
No, I would not recommend this to a friend.
Response from Nespresso USABy Katy R., Customer Service, October 8, 2021
Thank you for your review, Anders. A change in taste and consistency may be resolved by descaling your Pixie machine. Be sure to visit the Pixie machine section on Nespresso.com/help for descaling instructions and various troubleshooting tips, or contact us via our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Second time around
on October 28, 2021
Posted by: NancyG
from NE Oregon
This is my second Pixie from Nespresso and when my first died after 12 years of use, it was a no brainer for replacing it. While the design has changed little, I do miss the on/off button. Still great espresso, still great compact size, still in use multiple times a day.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great little coffee maker!
on November 4, 2021
Posted by: MarieL
from Florida
We have been using our Nespresso Pixie for ten years and just had to buy a new one! They are wonderful little machines that make the most fantastic coffee! Highly recommended!!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine!
on December 3, 2021
Posted by: Kiwi16
from Chicago, IL
We bought a Pixie machine about 3 years ago. We use it about 3 times a day. I am amazed at how well it works each time! We've had no issues at all. Great cream, aroma, and taste each time. We recently bought a vertuo machine as well. We are looking forward to using them both!
I would recommend this to a friend!
Response from Nespresso USABy Lisa A, Customer Service, December 4, 2021
Thank you for your review, Kiwi16. We are thrilled to learn you’re still enjoying your Pixie machine after three years of daily use. We recommend priming your machine without a capsules three times, before you brew the first capsule of the day, to assist with keeping the taste, texture, body and aroma in each brew, for the perfect cup of espresso.
If you need assistance with your VertuoPlus machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
If you need assistance with your VertuoPlus machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Pixie
on April 29, 2022
Posted by: ingamouse
from NC
First of all I like to thank Nespresso for the wonderful customer service they have.
I bought the Pixie because it is a small, but yet powerful machine. I still have , and use the model that came out in 2011. Till this day, and hopefully many more I have never been disappointed. Thank you again Nespresso.!
I bought the Pixie because it is a small, but yet powerful machine. I still have , and use the model that came out in 2011. Till this day, and hopefully many more I have never been disappointed. Thank you again Nespresso.!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
My pixie stopped working
on August 9, 2022
Posted by: Tayloann
from Tallahassee, FL
I have had my machine for a year, it stopped working a month ago. It was plugged in, water tank was full, the capsule was properly inserted. Pressed the lungo button to start the warm up but nothing happened. I'm not sure what to do. Please advise.
I would recommend this to a friend!
Response from Nespresso USABy Chloe H., Customer Service , August 11, 2022
We are disappointed to learn that the Pixie machine has not met your expectations. The Pixie comes with a one-year warranty and a lifetime of troubleshooting support through Nespresso. You may contact us at 800-562-1465. We are available 24 hours a day, 7 days a week. Additionally, you may visit Nespresso.com/help for more information.
Written by a customer while visiting Nespresso USA
Customer Rating
5
10 years and still going!,
on August 21, 2022
Posted by: Redtop
from South Carolina
I’ve had my little Pixie over 10 years and it’s the best! Makes the best coffee in no time.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Simply Perfect
on August 27, 2022
Posted by: AIngalls
from Los Angeles
I’ve had my Pixie for 7 years and it’s consistently delivered amazing coffee to this day. This machine sticks to the basics…espresso / hot water. Play around with the small/large drink function buttons. I’ve read that running the original size pods on lungo is too long and can actually make it bitter. I press the lungo drink size, but press it again as soon as the liquid starts turning that light beige color. Then I release the pod and hit the lungo button again, to simply add hot water. Sometimes I’ll do the same, using two pods. Perfect Americano EVERYTIME!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA