Customer reviews from Nespresso USA
Nespresso - Pixie by Breville with Aeroccino3 - Titan
Average customer rating
4.7
(677 Reviews)
Rating breakdown 677 reviews
5 Stars
537
4 Stars
83
3 Stars
39
2 Stars
4
1 Star
14
87%of customers recommend this product.
(
143 out of
164)
Customer Reviews for Nespresso - Pixie by Breville with Aeroccino3 - Titan
Customer Rating
5
Reliable machine
on September 20, 2024
Posted by: gregp22
It’s a small but mighty machine. This is our second one in the last 10 years. It’s super durable and very easy to use. We love nespresso in general and this machine makes excellent coffee. We use nespresso pods only. One of our favorite features is to set the water volume according to our preference.
Written by a customer while visiting influenster.com
Customer Rating
5
Great tastes!
on September 16, 2024
Posted by: Bon1515
from NJ
[This review was collected as part of a promotion.] I bought a machine and many capsules a month ago and very happy with it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Still working after 8 years!
on September 4, 2024
Posted by: Paul
from Bloomington, IN
Beautiful machine (I have a red D60), and it's still going strong after 8 years. I can't recommend this model highly enough!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Petite but dependable
on September 2, 2024
Posted by: Becky
from Wausau, WI
I've had this model for atleast 7 years and still works great! It takes up hardly an space on the counter and is !easy to pack up for cabin too!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Tasty
on August 29, 2024
Posted by: leilab105
Perfect to use with aeroccino to make your favorite coffee. Personally I like to add a bit of salt to the coffee with maple syrup + milk and ice. Give it a try it’s really tasty
Written by a customer while visiting influenster.com
Customer Rating
5
Consistent Crema
on August 26, 2024
Posted by: Krissy
from Northville, MI
I prefer my Nespresso Pixie to store bought espresso. It consistenly delivers a classic crema that is unmatched by other machines. I've tried a few, It's quick and compact, with a snazzy design.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
If you want a good cup of coffee this is your way forward!
on August 23, 2024
Posted by: member-c9481
We have this nespresso machine at home and I honestly don't know what I'd do without it! The coffee is as tasty as made by professional machine, the capsules are good price considering other machines with capsules and it's so easy to maintain. Not to forget that the machine looks stunning too! Will not change from nespresso
Written by a customer while visiting influenster.com
Customer Rating
3
Something of a disappointment
on August 22, 2024
Posted by: Janis
from Anna Maria Florida
I had three of these original pixie machines. One for my office, one for my home, and one for travel. I probably pour 4 cups of espresso daily between myself and my co-workers. Unfortunately two of the machines died and it was impossible to fix them. I went all over Nespresso and online checking the videos, taking portions of the machine and changing them, but one of leaked and would never stop leaking and had to be thrown away. The other one just stopped suddenly, it would light but then nothing would happen, and the price of getting it refurbished was more than it was worth.
Also, I was fanatical about following the cleaning directions, using nespresso's own goods and instructions, but other drawback I found with these machines was that they are really difficult to keep clean and avoid buildup. Despite using the Nespresso descaling and cleaners, along with a toothbrush to get the area right around the rim and inside, the coffee would taste muddy within a month of use. That was with using Nespresso capsules.
I have a little essenza that I'm using now when I travel and we'll see how that works out. So far so good. But I have to say that for the price I paid for these pixies, they have been a disappointment. Two out of three is not a great record. One of them was under 3 years old, one was two and a half years old, and one was four years old.
Also, I was fanatical about following the cleaning directions, using nespresso's own goods and instructions, but other drawback I found with these machines was that they are really difficult to keep clean and avoid buildup. Despite using the Nespresso descaling and cleaners, along with a toothbrush to get the area right around the rim and inside, the coffee would taste muddy within a month of use. That was with using Nespresso capsules.
I have a little essenza that I'm using now when I travel and we'll see how that works out. So far so good. But I have to say that for the price I paid for these pixies, they have been a disappointment. Two out of three is not a great record. One of them was under 3 years old, one was two and a half years old, and one was four years old.
No, I would not recommend this to a friend.
Response from Nespresso USABy Lisa A, Customer Service, August 23, 2024
Thanks for your review, Janis. We’re dismayed that your Pixie machines had issues and you purchased an Essenza Mini machine as a replacement. Your machine has a one-year warranty and a lifetime of troubleshooting available via our toll-free number 800-562-1465. If troubleshooting is unsuccessful, we have replacement options via our Assistance Service Program for the Essenza Mini and Pixie machine models, even when your machines are out of warranty. We recommend reaching out to us with any machine issue via our toll-free number or Live Chat from our Nespresso website, when you select “Machine Assistance” from the live chat category, to speak with a machine expert. Aside from brushing the coffee outlet opening and pyramid plate inside the capsule chamber with a damp toothbrush, we also recommend priming your machine three times before you brew the first capsule of the day without a capsule, using the large cup button. Enjoy your Essenza Mini machine. It’s a great machine to travel with within the US.
Written by a customer while visiting Nespresso USA