Customer reviews from Nespresso USA
Nespresso - Pixie by Breville with Aeroccino3 - Titan
Average customer rating
4.7
(677 Reviews)
Rating breakdown 677 reviews
5 Stars
537
4 Stars
83
3 Stars
39
2 Stars
4
1 Star
14
87%of customers recommend this product.
(
143 out of
164)
Customer Reviews for Nespresso - Pixie by Breville with Aeroccino3 - Titan
Customer Rating
5
Greatest thing!
on March 17, 2025
Posted by: luken10_1267
I’m so proud of myself for choosing the Nespresso Pixie Machine. It’s truly made everyday is a happy day because my every day starts with a perfect, rich espresso at just the touch a button. The sleek design fits beautifully in my kitchen, and it heats up so fast that I never have to wait long. The coffee tastes amazing, just like a café experience at home! It’s easy to use, easy to clean, and makes me feel like I’m treating myself daily. Best decision ever, this little machine has added so much joy to my life.
Written by a customer while visiting influenster.com
Customer Rating
3
Looks Cheap
on March 16, 2025
Posted by: jazz09
from New York, NY
Looks ugly and cheap. The original design was much better
No, I would not recommend this to a friend.
Response from Nespresso USABy Tara, Customer Service, March 19, 2025
Thank you for your review. We understand the Pixie machine doesn’t meet your expectations. We offer a 30 day return policy from the day you purchased your machine. Your machine also comes with a one-year warranty and a lifetime of troubleshooting via our toll-free number 800-562—1465. Our Machine Experts would be pleased to assist with any concerns or questions you have with the machine. We look forward to providing you with the best resolution.
Response from Nespresso USABy Blake, Customer Service, March 17, 2025
Thank you for your honest review, jazz09. We are sorry to learn that the new design of your Nespresso Pixie is not meeting your expectations. Your Nespresso Pixie machine comes with a one-year warranty and lifetime troubleshooting assistance via our toll-free number, 1-800-562-1465. We have documented your feedback and shared it with the appropriate teams for review. Additionally, if you would like to provide further specific feedback or speak with one of our Coffee Specialists about the features of other Original machines that may better suit your needs, we are available 24 hours a day, 7 days a week for your convenience.
Written by a customer while visiting Nespresso USA
Customer Rating
3
poor design
on March 13, 2025
Posted by: Elizabeth in MN
from Minneapolis MN
The coffee is good., as is all Nespresso.
The concerns I have are with the design:
1) the spout is so low, that when I open the lever to pull a second shot, it pushes my mug off the little holder metal - for context, I use 8oz - Double Wall Glass mugs - not a large mug.
2) if I place the holder up to put my cup directly on the counter, the holder has no soft lowering - it just falls down - and since it is metal, it hits the mug/cup which will certainly eventually result in chipping or breaking my cup
3) removing the holder is one solution, but it is ungainly in sight without the holder
4) water comes out into my fresh shot when I put the second pod in.
1) the spout is so low, that when I open the lever to pull a second shot, it pushes my mug off the little holder metal - for context, I use 8oz - Double Wall Glass mugs - not a large mug.
2) if I place the holder up to put my cup directly on the counter, the holder has no soft lowering - it just falls down - and since it is metal, it hits the mug/cup which will certainly eventually result in chipping or breaking my cup
3) removing the holder is one solution, but it is ungainly in sight without the holder
4) water comes out into my fresh shot when I put the second pod in.
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
4
A great latte, every time!
on March 4, 2025
Posted by: Mcatbanks
from Fayetteville, Arkansas USA
This was a gift. I had used it at my sister's house and she had an extra one. Though the coffee is a bit pricier, the flavor and quality is more important to me. I grew up in Buenos Aires and got used to strong coffee and hot milk or expressos while there. Having this machine in my home in US is handy because as there are many coffee and barista shops popping up everywhere, they are not all good. I can guarantee my coffee is the way I like it. The only thing I wish it was hotter but that was used for supermarket bought grounds and I understand the hot hot water will decrease the quality of the flavor.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great product
on February 27, 2025
Posted by: americas35_2469
My friend has one of these and it works so good I might have to end up buying it’s definitely worth the price. I don’t think it’s loud and I like the speed of it.
Written by a customer while visiting influenster.com
Customer Rating
4
Space saver and easy to use!
on February 20, 2025
Posted by: deenaa2871_6077
Love this space saving machine! Easy to use and the design is sleek and modern, and the water tank is just the right size for everyday use. Also has an energy saving mode, which is a nice touch. Overall, if you want something quick, compact, and reliable, go with the Pixie!
Written by a customer while visiting influenster.com
Customer Rating
5
Awesome little workday companion
on February 18, 2025
Posted by: clementw2_2958
I bought this machine as I started a remote position and stayed home most days. This little machine is a joy to have! It makes it quick and easy to make your favourite coffee and is cheaper than buying your coffee outside. If you use some aftermarket reusable capsules, you get the convenience of choosing the coffee you put in and it makes using this machine even cheaper. Nespresso caps are pretty good of course.
You also have the option to buy 3 parties products to give you even more choice!
You also have the option to buy 3 parties products to give you even more choice!
The Pixie is very easy to run and fits perfectly on a counter. Pretty small footprint.
Written by a customer while visiting influenster.com
Customer Rating
5
Everlasting
on February 7, 2025
Posted by: jp
from Langdon, NH
I have been using the pixie for over 10 years, 3 times a day, never had a problem. Use filtered water to avoid calcification, flush once after each brew.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA