The gazebo finish design is nice. However some pieces are not squarely cut that put me off in a few connections. Overall, the manual instruction has a few very poor drawing that is wrong. I wish I could go back to the manual and tell you exactly which pages. You could message me if you are really interested to correct them. I wish your designers buy IKEA products and see how super easy to follow their manuals are. Plus their cuts are square.
Response from yardistrystructures.comBy Renee, Customer Experience, August 6, 2021
Hello Manoah, We are sorry to hear about this experience. We want all of our customers to be 100% satisfied with their structure. If we can be of any assistance, please reach out to us directly at 1-888-509-4382.-The Yardistry Customer Experience Team-
The instructions for this kit are terrible. There should have been a complete video describing each step. The instructions were very confusing. The instructions were not helpful at all. I made several mistakes because I couldn't follow the instructions - not my fault - the problem was with the confusing instructions.
This thing is massive you will need 6 strong people to put the roof on --
Second time around I would do a lot of things differently and the outcome would be better -- but for my first kit this was a horrible experience. Mainly because the directions were terrible and there was not a how to video.
No, I would not recommend this to a friend.
Response from yardistrystructures.comBy Renee, Customer Experience, August 6, 2021
Hello, We are sorry to hear that you had a difficult experience with installing your Pavilion. For any help involving installation, we do offer a Helpful Hints video which can be found on our Yardistry website. See her, and select the Video tab: https://www.yardistrystructures.com/14-x-12-wood-pavilion-with-aluminium-roof/. Our Customer Experience Team is also available for any tech support our customers may be needing. If we can be of any assistance, please reach out to us directly at 1-888-509-4382.-The Yardistry Customer Experience Team-
Break it into sections to make it easier. I assembled the columns, beams and roof panels separately prior to having assistance with the final assembly. Also I placed all the bolts and screws in separate plastic bags by assembly # in advance so I knew what screws & bolts went with the assembly I was working on.
I would recommend this to a friend!
Response from yardistrystructures.comBy Renee, Customer Experience, July 27, 2021
Hello Don E, Thank you for your review, and product rating.-The Yardistry Customer Experience Team-
This is an awesome made product. Alignment of everything was spot on. Simple instructions. Couldn't have bought a better product
I would recommend this to a friend!
Response from yardistrystructures.comBy Renee, Customer Experience, July 25, 2021
Hello Jaybird, We are glad to hear that you are satisfied with your Gazebo purchase. Thank you for your feedback.-The Yardistry Customer Experience Team-