Customer reviews from totalwireless.com
LG - Journey
Average customer rating
3.6
(29 Reviews)
Rating breakdown 29 reviews
5 Stars
10
4 Stars
8
3 Stars
5
2 Stars
0
1 Star
6
Customer Reviews for LG - Journey
Posted by: Anonymous
Verified Purchase:Yes
I'm happy with this phone. Works great! Good deal!
Written by a customer while visiting totalwireless.com
Posted by: purplerose60
Verified Purchase:Yes
GREAT PHONE.EASY TO USE.I would recommend this phone to anyone.
Written by a customer while visiting totalwireless.com
Posted by: Tonia24
Verified Purchase:Yes
It's so simple to use and has all the features of a more expensive phone for a reasonable price!
Response from totalwireless.comBy Total Wireless, February 11, 2022
Hi. This is Wendy from Total Wireless. We're thrilled to hear this. Thank you so much for the feedback and rating. Should you require any assistance in the future, just let us know. Have a beautiful day!
Written by a customer while visiting totalwireless.com
Posted by: David1301
Verified Purchase:Yes
I bought this phone like a month ago even got the case that they say you. Can run it over with a tank but you can't barely bump it without the screen shattering after this phone my next one will probably be a different company this is my second in just a few months the first one was a terrible all the way around then we say the review on that phone absolutely terrible drop calls all the time and data has been terrible on both I. Was checking into a family of four plan but not with the way have experienced company this has slower issues and I have had
Response from totalwireless.comBy Total Wireless, November 8, 2020
Hi. This is Robert from Total Wireless. We apologize for the inconvenience. Your time is valuable, and we want to make sure that you get the assistance you need. For assistance, please copy this link http://bit.ly/2lFFpmo and paste it on a new window for chat support. You may also text the word Help to short code 611611. For your convenience, our representatives are available Mondays to Sundays from 08:00 AM to 11:45 PM EST.
Written by a customer while visiting totalwireless.com
Posted by: Tiff65
Verified Purchase:Yes
I Bought this phone for my Husband a few weeks ago , this phone has a bad battery, it doesn't even make it through a work day. horrible battery life . A new phone should have outstanding battery life, this phone falls short way short, Very disappointed.
Response from totalwireless.comBy Total Wireless, October 23, 2020
Hi. This is Ramel from Total Wireless. We sincerely apologize for all the trouble that you encountered. Let us help you with it. Kindly chat with us at http://bit.ly/2lFFpmo. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.
Written by a customer while visiting totalwireless.com
Customer Rating
1
Screens bright.wide.full screen.nice phone
on September 3, 2020
Posted by: Anonymous
Its the worst hunk a junk ive ever owned.soon,s i can.im getting rid of it.sim card door wont open.to install an sd card.it froze tryin to hang up on my guy.after another argument.just alot to hate.screen goes blk during a call.not handy.
Response from totalwireless.comBy Total Wireless, September 3, 2020
Hello. This is Katrina from Total Wireless. We're sorry for the trouble you've encountered with the phone. We know how important a cell phone is in today's world, and having a dependable device is very important. Allow us to help you. Please copy this link http://bit.ly/2lFFpmo and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a great day!
Written by a customer while visiting totalwireless.com
Customer Rating
4
LG Journey is a @wsome phone if U remember the pas
on September 9, 2020
Posted by: Christopher
Set default not being sms and it is a great 4 G phone. Not sure about Trade haven't used that brand but much better? If same gig I doubt there would be much changes to its performance.
Written by a customer while visiting totalwireless.com
Customer Rating
1
Slow and not enough space
on March 1, 2021
Posted by: Adam11115
Received and activated this phone on Friday; switched back and started the return process on Sunday. Right from the start this phone was super laggy. Every app that wasn't preinstalled took longer than it should to do anything. I thought adding a 32GB sd card would help, since it only has 16GB by itself, but it did not. There is no way to set the external storage as the default storage. These issues make a smart phone pretty worthless.
Response from totalwireless.comBy Total Wireless, March 1, 2021
Hi. This is Arianne from Total Wireless. Apologies for the issues you encountered with the device. If you need further assistance, just copy this link http://bit.ly/2lFFpmo and paste it on a new window for chat support. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611. Thank you.
Written by a customer while visiting totalwireless.com