[This review was collected as part of a promotion.] I first purchased the less expensive brands. They had edge warping issues and central focus with extremely fuzzy edges. I finally purchased the HU85 and all those issues are gone. This is brighter, sharper and smarter than the others. I have it coupled with an XY ALR PET Crystal at 110" and it is leaps and bounds better. It is comparable with my 65" Samsung 4K except the HDR 4K videos resemble OLED motion. The image is not as vibrant as a LED or OLED in the daytime, but, 110" at night with a movie or Netflix destroys any TV. For daytime use with the ALR screen and casual viewing it is perfectly fine as i dont watch meaningful content during the day, if i do i just draw the blinds and instant home theater.
Pros: ease of use, Features/Settings, Performance, Quality
Hi. There is a dip in the projected picture in the middle. Screen adjustment is also not fixing it. It projects straight line as a wave in the middle. How can it be fixed
Quality
2
Features
4
Value
2
Response from lg.comBy Chris, Customer Service, January 2, 2020
Thank you for your review of your LG projector. I am sincerely sorry for the unfortunate experience you have had with your projector.
Please contact LG Customer Support so that we can better investigate your issues and quickly assist you towards a resolution. You can contact our Customer Support by any of the below options: Phone: 1-800-243-0000 LiveChat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: https://www.facebook.com/LGUSA/ Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com ^CP
Great product, worn package, remote battery missed
on December 12, 2019
Posted by: michael777
from San Jose
ordered a new one from the authorized dealer online. the package box is some worn. And I can not find the remote battery pack in the package. (The user manual says the battery is included).
The dealer double confirm it's not an open box. Dealer says its not abnormal that the batter is missing. Dealer refers the package is packed in LG factory.
Dealer says this is not qualified for the exchange.
Product seems to be of good quality, but not supporting YoutubeTV is a joke. If I spend $6,000 for a product, I don't expect to have to go out and buy a $30 chromecast just so I can watch TV. Typical LG tvs support YoutubeTV so the engineers need to figure this out ASAP and push through the necessary software update. Otherwise, I will be returning this product.
I called LG support and they blamed YoutubeTV (Google). I called YoutubeTV and they blamed LG...everyone passes the buck, so typical of people these days
[This review was collected as part of a promotion.] This an amazing product. A great TV replacement. Picture looks very good.
It's easy to setup, except it can be a little tricky to get perfectly symmetrical sides.
It could use another HDMI port or two, as it only has two. But that isn't a huge issue.
Everything else works well. Except I haven't been able to setup the projector with Google Assistant. LG Customer Service representative that I talked to told me that even though Google Assistant works on an iPhone, it won't be compatible with the projector and that only Android devices will work with the projector. So, apparently all of the "smart" functions of the projector won't work for us unless we have android phones. At least according to the representative I spoke with, but she also was fairly rude and disconnected the call when she could no longer answer my questions.