Customer reviews from lg.com
LG - CineBeam 4K UHD Wireless Smart Laser Short Throw Projector with High Dynamic Range - White
Average customer rating
4.5
(111 Reviews)
Rating breakdown 111 reviews
5 Stars
78
4 Stars
20
3 Stars
8
2 Stars
2
1 Star
3
91%of customers recommend this product.
(
69 out of
76)
Customer Reviews for LG - CineBeam 4K UHD Wireless Smart Laser Short Throw Projector with High Dynamic Range - White
Customer Rating
5
Gave us the ability to have a theater again
on December 11, 2020
Posted by: KScottNY
from Garnerville, NY
[This review was collected as part of a promotion.] We used to have a larger house and a traditional rear throw projector. However, due to circumstances we were forced to move into a much smaller, older house that didn’t make a theater room feasible. During quarantine, we decided to look into building one because of the release of this projector. The ultra short throw allows someone to stand up without blocking the picture in our small room and the 4K picture allows us to have a great picture even though we have to sit closer to the screen than we would like. The installation is a bit tricky when ceiling mounting as even a fraction of an inch drastically changes the throw size. I would have also like to have seen the feet be capable of being removed as they block some of tilt on a low profile mount.
Pros: Style/Design, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Great projector needs a few small improvements
on November 29, 2020
Posted by: GringoSalsa
from Colorado
[This review was collected as part of a promotion.] I’ve had the projector for about a month now and it has been pretty awesome. The picture quality is great, even just being projected on the wall for now looks good. I am glad that they added Disney+ but I would like to see YouTube TV added so I don’t have to try to stream from another device to the projector. The built-in speaker is OK but I do plan on hooking up my surroundsound to this so that’s just something to think about when purchasing. The remote comes with the projector is nice and I love that it has the back lights for all of the buttons.
Pros: Style/Design, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
3
Value
3
Written by a customer while visiting lg.com
Customer Rating
4
Great if it works
on October 25, 2020
Posted by: Top projector with issues
from Switzerland
Besutiful image snd really happy with the sgirt theow factor. Works great on my flush white wall. Thought about getting a screen but am happy with image as is.
Here is the big but. I am already on my second projector in almost a year and this one again has problems. There is a persistent vertical line in the image. First, I thought it was maybe due to faulty HDMI connections, replaced all HDMI cables to my 4k appletv, but it still happened on all kind of apps. On my replacement I started to consistently watch through apps on the projector ONLY to rule out external sources messing up the image. But around 30% of the time I still get the vertical line in streaming content as well as within app menus. The photo attached shows the vertical line in the on-projector amazon app.
My reseller is fortunately a dedicated HC shop and now again in touch with LG Switzerland. My satisfaction will completely depend on how they handle this issue.
My reseller is fortunately a dedicated HC shop and now again in touch with LG Switzerland. My satisfaction will completely depend on how they handle this issue.
The smaller but: webos used on this projector is not the latest version. Using internet is a pain with the cursor not being able to move as on my 2020 oled and there is no appletv app. I know this is a projector first, and I didn’t care to much about it anyway because it only has ARC and no e-ARC so if you want Dolby Atmos you need to use an external media player anyway, but it IS marketed as a projector with smart tv. That raises expectations and the smarts on this projector are very limited compared to a regular 2019/2020 oled.
So in short: if the hardware troubles are resolved indefinitely I would give this projector 4 out of 5 stars because of its convebience, versatility and great picture at this price range with deduction of of 1 star for the lack of smarts.
Written by a customer while visiting lg.com
Customer Rating
5
Excellent engineering LG “I believe in laser“
on September 28, 2020
Posted by: Eric3db4
from Indianapolis
[This review was collected as part of a promotion.] I have two HU85LA at a church with flawless projector performance. The church is now looking to replace with the 8k version from LG soon as it become available.
Pros: Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Very nice projector but
on August 31, 2020
Posted by: JNac
from Baltimore MD
Purchased the HU85LA just under one year ago. I am using it on a high quality 120" light canceling screen made for laser projectors in my home theater. The projector is simple to set up and does not require distance more than 14" from the screen. No shadow puppets when people get up. Picture quality was very good comparable to a 4k LED but after 11-1/2 months it has developed a giant yellow patch of light in the center of the screen and blue tinting to the right of center. So here comes the test lets see how good LG does at resolving the issue on one of their most expensive projectors.
Pros: Quality
Quality
4
Features
3
Value
2
Response from lg.comBy ^DLI, LGE Social Media, September 2, 2020
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
3
Excellent picture....several usability issues.
on May 23, 2020
Posted by: Tarball
from Oregon
This is an excellent projector when combined with a high quality screen. However it was several glaring faults.
1. You can not cast to it.
2. No Disney plus app.
3. No YouTube tv.
4. Very stupid box stays on the screen saying "no signal detected" which ruins a beautiful screen saver.
1. You can not cast to it.
2. No Disney plus app.
3. No YouTube tv.
4. Very stupid box stays on the screen saying "no signal detected" which ruins a beautiful screen saver.
Quality
4
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, October 1, 2020
We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
Pictures on LG.COM deceive regarding installation
on April 15, 2020
Posted by: UsuallyLGFan
from USA
[This review was collected as part of a promotion.] The attached pictures from lg.com show the HU85LA being used with little or no vertical distance from the top of the projector to the bottom of the screen. This is impossible to achieve because the owner's manual requires this distance "C" to be 7.1" for a 90" image and 10.1" for a 120" image. I discovered this from a user's installation video on another website after ordering the HU85LA from lg.com. It is unfortunate to be misled by the company's product page. I returned the unit unopened.
Response from lg.comBy ^DLI, LGE Social Media, October 14, 2020
I am sorry you felt misled. We do state that for a 120-inch screen, the unit needs to be 7.2 inches from the wall. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
3
Great Picture and Sizing IF
on March 27, 2020
Posted by: kpl618
from Kansas City
[This review was collected as part of a promotion.] The projector shoots a line from light beam down middle of screen that is distracting. I bought a AEON elite screen in hopes of having best projector quality. I cannot figure out how to get the center line beam from being so noticeable/glaring. Hopefully LG can tell me how to fix so I can make this a 5 star review.
No, I would not recommend this to a friend.
Quality
3
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, October 21, 2020
We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com