[This review was collected as part of a promotion.] My appliance repair man helped me purchase this washer on line I am elated that he did. Efficient delivery. Very happy I purchased the washer. If you are giving away another appliance. I will take the dryer that matches my Amana washer.
This washer does not have a drain pump filter so it requires a high priced technician to replace the drain pump. Aman gets your money with the initial purchase and they continue to get your money anytime the machine stops working properly. My washer wont drain or spin and I canèt clean out the drain filter because there is none which practically ensures the drain pump will need to be changed if any dirt or debris gets into it.
No, I would not recommend this to a friend.
Response from amana.comBy Amana Team, Consumer Care, March 14, 2024
Hey Angry Former Customer! It’s disappointing when your Washer is not living up to your standards. Let us take care of this for you by reaching out to us directly via Private Message on Facebook https://www.facebook.com/AmanaBrand. When responding please include your contact information and reference Case # 500960. Marie Q
Leaks only during clean cycle. All other cycles work really well!
Response from amana.comBy Amana Team, Consumer Care, February 8, 2024
Hey wingnut66! It’s disappointing when your Washer is not living up to your standards. Let us take care of this for you by reaching out to us directly via Private Message on Facebook https://www.facebook.com/AmanaBrand. When responding please include your contact information and reference Case # 479003. Marie Q
[This review was collected as part of a promotion.] Washer leaves laundry pods stuck on clothing. Also sometimes lots of foam. Seems like not enough water going through washer machine. Maybe we just got a bad machine. We also got the matching dryer and machine turns off before clothes completely dry super frustrating we have tried multiple settings.
[This review was collected as part of a promotion.] I hate it. 2 hrs and 10 minutes to do white clothes. I want my GE back Can only use cold water on dark clothes.
No, I would not recommend this to a friend.
Response from amana.comBy Amana Team, Consumer Care, December 20, 2023
Hey Bon$! It’s disappointing when your Washer is not living up to your standards. Let us take care of this for you by reaching out to us directly via Private Message on Facebook https://www.facebook.com/AmanaBrand. When responding please include your contact information and reference Case # 451417. Marie Q