Customer reviews from samsonite.com
Samsonite - Pro Travel 23" Expandable Spinner Suitcase - Black
Average customer rating
4.5
(73 Reviews)
Rating breakdown 73 reviews
5 Stars
56
4 Stars
6
3 Stars
6
2 Stars
2
1 Star
3
91%of customers recommend this product.
(
62 out of
68)
Customer Reviews for Samsonite - Pro Travel 23" Expandable Spinner Suitcase - Black
Customer Rating
3
I settled
on March 3, 2026
Posted by: gben32
from Fort Lauderdale
Gender:Male
It's ok, I needed to replace my carry-on Samsonite from 2018. I guess it has to grow on me, not a fan of the wetpak pocket, because if something spills, that pocket becomes ruined for the life of the bag. A portable or detachable wetpak is much easier and better for traveling. Not one that is stitched into the bag. The other pocket is too small for anything besides maybe a tie or belt? I like having a full pocket on that side as well as the pockets on the outer side of that. The TSA lock on the outside is completely pointless for a carry on bag, not sure why you need it? Takes up space. It feels much cheaper than the beast I had from 2018. The tri-fold suiter feels cheaply made. The packing side is about the same as my old one; hopefully, it will expand with wear and tear. I needed one, it's hard to find a carry on that you like. I settled...
I would recommend this to a friend!
Response from samsonite.comBy Samsonite US Care Team, March 4, 2026
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
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