Customer reviews from samsonite.com
Samsonite - Pro Travel 23" Expandable Spinner Suitcase - Black
Average customer rating
4.4
(78 Reviews)
Rating breakdown 78 reviews
5 Stars
58
4 Stars
7
3 Stars
7
2 Stars
2
1 Star
4
90%of customers recommend this product.
(
64 out of
71)
Customer Reviews for Samsonite - Pro Travel 23" Expandable Spinner Suitcase - Black
Posted by: LisaMarie
from Rowlett, TX
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I travel a lot, so finding dependable and durable luggage is essential. Samsonite has always been my go-to luggage. Airlines are so rough on luggage. Samsonite luggage has lasted through the constant abuse. I have had no rips, no broken wheels, even the soft sided luggage does not crush. The only thing that I would like is if the material on the soft sided luggage were easier to clean.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
1
Exandable zipper broke twice.
on September 14, 2026
Posted by: JG
Gender:Female
[This review was collected as part of a promotion.] Purchased two of these carry on and the expandable zipper broke on both.
Response from samsonite.comBy Samsonite US Care Team, September 16, 2026
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Customer Rating
5
Great carryon
on July 25, 2026
Posted by: Dee
Gender:Female
[This review was collected as part of a promotion.] I purchased this same suitcase at least 8 years ago and it is still my favorite to bring on any trip. I just purchased a second one in a different color for work. I am a very frequent traveler (at least 2 trips per month), and this suitcase has had no issues. Love the Samsonite brand and will continue to look solely for this brand for my luggage purchases.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
3
Not Samonites best piece
on July 12, 2026
Posted by: ee
Gender:Female
A bit disappointed with this purchase. The wheels don't move as smoothly as other samsonite luggage I currently own. The suitcase can become top heavy and falls over often when things are packed in front pocket.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, July 14, 2026
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Written by a customer while visiting samsonite.com
Posted by: Tony P
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love the size of this suitcase and how light it is. We compared this suitcase to a ton of other ones and went with this one because my entire CPAP bag fits in the front pocket. The wheels roll very smoothly and the are handles everywhere that make it easy to put in the trunk. Very happy with this purchase!
Written by a customer while visiting samsonite.com
Customer Rating
3
I settled
on March 3, 2026
Posted by: gben32
from Fort Lauderdale
Gender:Male
It's ok, I needed to replace my carry-on Samsonite from 2018. I guess it has to grow on me, not a fan of the wetpak pocket, because if something spills, that pocket becomes ruined for the life of the bag. A portable or detachable wetpak is much easier and better for traveling. Not one that is stitched into the bag. The other pocket is too small for anything besides maybe a tie or belt? I like having a full pocket on that side as well as the pockets on the outer side of that. The TSA lock on the outside is completely pointless for a carry on bag, not sure why you need it? Takes up space. It feels much cheaper than the beast I had from 2018. The tri-fold suiter feels cheaply made. The packing side is about the same as my old one; hopefully, it will expand with wear and tear. I needed one, it's hard to find a carry on that you like. I settled...
I would recommend this to a friend!
Response from samsonite.comBy Samsonite US Care Team, March 4, 2026
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Written by a customer while visiting samsonite.com
Customer Rating
5
Very light and mobile to move around
on January 9, 2026
Posted by: Marie W
from Traverse City, Mi
[This review was collected as part of a promotion.] We use this luggage to travel abroad. It was very easy to move from place to place throughout the airport.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Samuel T.
from Austin, TX
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Fantastic Quality! Ordered this carry-on and I'm extremely satisfied with the quality. The bag is more in the medium size for a carry-on, but it has all of the essentials and the quality is very rugged that it completes with other top brands such as Tumi.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com