Customer reviews from samsonite.com
Samsonite - Pro Travel 28" Expandable Spinner Suitcase - Black
Average customer rating
4.7
(69 Reviews)
Rating breakdown 69 reviews
5 Stars
55
4 Stars
7
3 Stars
7
2 Stars
0
1 Star
0
92%of customers recommend this product.
(
58 out of
63)
Customer Reviews for Samsonite - Pro Travel 28" Expandable Spinner Suitcase - Black
Posted by: Anonymous
from Colorado
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my first soft carry-on, and I really like it. I travel about 1-2 times per month on business. Compared to the hard case options that I had in the past, I prefer this model. I can pack more in the suitcase, and I don't need to deal with scuffs. I have flown United and Southwest, both overhead compartments fit this suitcase when full and expanded. The handle is also pretty sturdy, as I have a backpack for my laptop that I will carry on top of this suitcase.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: XinaMartin
from Wilmington, DE
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Just bought and took on a driving trip. Great packing options. Lightweight but sturdy.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Glenn
Verified Purchase:Yes
[This review was collected as part of a promotion.] This spinner carryon is nice looking, but the front compartments are unusable. Why??? Form over function I guess. Thus, too expensive.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, October 19, 2025
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Written by a customer while visiting samsonite.com
Posted by: Kevin
from Cleveland, OH
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] If you are looking for a set of Men’s Business Luggage this is it. I have the Samsonite Pro Carry On, and this is the same line. It took me awhile to find a good set.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
3
I settled
on March 3, 2026
Posted by: gben32
from Fort Lauderdale
Gender:Male
It's ok, I needed to replace my carry-on Samsonite from 2018. I guess it has to grow on me, not a fan of the wetpak pocket, because if something spills, that pocket becomes ruined for the life of the bag. A portable or detachable wetpak is much easier and better for traveling. Not one that is stitched into the bag. The other pocket is too small for anything besides maybe a tie or belt? I like having a full pocket on that side as well as the pockets on the outer side of that. The TSA lock on the outside is completely pointless for a carry on bag, not sure why you need it? Takes up space. It feels much cheaper than the beast I had from 2018. The tri-fold suiter feels cheaply made. The packing side is about the same as my old one; hopefully, it will expand with wear and tear. I needed one, it's hard to find a carry on that you like. I settled...
I would recommend this to a friend!
Response from samsonite.comBy Samsonite US Care Team, March 4, 2026
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Written by a customer while visiting samsonite.com