Customer reviews from lenovo.com
Lenovo - ThinkBook 14s-IWL 14" Laptop - Intel Core i7 - 8GB Memory - 256GB Solid State Drive - Mineral Gray
Average customer rating
3.8 out of 5
3.8
(39 Reviews)
Open Ratings Snapshot
Rating breakdown 39 reviews
5 Stars
15
4 Stars
12
3 Stars
6
2 Stars
2
1 Star
4
78%of customers recommend this product. 
(
25 out of 32
)
Best Buy Privacy Policy
Customer Reviews for Lenovo - ThinkBook 14s-IWL 14" Laptop - Intel Core i7 - 8GB Memory - 256GB Solid State Drive - Mineral Gray
Customer Rating
4 out of 5
4
Affordable and light weight
on March 22, 2020
Posted by: STLa
Verified Purchase:Yes
love this laptop for university, lightweight and has everything i need in a laptop for school. The specs on this laptop is great for it’s pricing and i love the keyboard glow up feature it has for when im studying in a none well lit area. The fingerprint login option makes it so fast and easy to get my computer started for class and the keyboard is super comfortable to type with. The only thing i wish this computer had was a music play/pause button on the upper keyboard instead of the phone call options. Aside from that everything is working out great!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
In business? Stop right here!
on March 24, 2020
Posted by: Dale McHugh
from Arnprior, Ontario
Verified Purchase:Yes
Great machine for my business!
I definitely made the right choice!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Excellent laptop, easy setup runs great
on March 27, 2020
Posted by: TrevorB
Verified Purchase:Yes
Great! Does everything I want it to, runs fast and had an easy setup.
Written by a customer while visiting lenovo.com
Customer Rating
1 out of 5
1
The fan issue
on April 25, 2020
Posted by: Amadou Oury dIALLO
from MONTREAL
Verified Purchase:Yes
Hello
The first days I received my computer, I was verry happy but I noticed some issue from the fan, the fan was making a little noise. But since since yesterday the noise is loud.
I'm verry disapointed, I have cheked the update for driver all the drives are up to date.
Then I asked your services what I can to solve this problem, I think it's a materiel issue, the have a problem.
I'm waiting a answer.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, April 27, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support team at https://support.lenovo.com/us/en/. Also, our Premium Care can be accessed at https://www.lenovo.com/us/en/premiumcare.

Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
4 out of 5
4
Solid Performer
on April 30, 2020
Posted by: RichardB
from Vancouver
Verified Purchase:Yes
Solid workhorse machine - nothing fancy but does a good job
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
1 out of 5
1
Very Surprised
on May 12, 2020
Posted by: MikeSad
from Toronto
Verified Purchase:Yes
Bought the notebook brand new, in 8 days dead. Fan AND motherboard died. VERY bad
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, May 13, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.

Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
1 out of 5
1
very bad experience to date
on August 17, 2020
Posted by: Anonymous
from Quebec, Qc
Verified Purchase:Yes
I can't leave my laptop otherwise it freezes. I have to put it to standby manually. And when I plugg it in to reload, the fan goes very fast and the laptop becomes very hot.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, August 17, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. For tips to improve performance, please refer to this link https://support.lenovo.com/us/en/solutions/msh500101.

Also, our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.

Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
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