Customer reviews from lenovo.com
Lenovo - ThinkBook 14s-IWL 14" Laptop - Intel Core i7 - 8GB Memory - 256GB Solid State Drive - Mineral Gray
Average customer rating
3.8
(39 Reviews)
Rating breakdown 39 reviews
5 Stars
15
4 Stars
12
3 Stars
6
2 Stars
2
1 Star
4
78%of customers recommend this product.
(
25 out of
32)
Customer Reviews for Lenovo - ThinkBook 14s-IWL 14" Laptop - Intel Core i7 - 8GB Memory - 256GB Solid State Drive - Mineral Gray
Posted by: Boggabooggaabooo
Verified Purchase:Yes
Excellent machine, very sleek, but..... feels a bit heavier than 3.3lbs.
Written by a customer while visiting lenovo.com
Posted by: Cepl43
from Waterloo, ON
Verified Purchase:Yes
The product works well and is very fast to boot. Login is easy with the fingerprint sensor, but it is a little inconsistent. Remember your pin because you won't be using it much.
The trackpad isn't super reliable, but a restart/refresh usually fixed the problem. They keyboard hotkey row is annoying to adjust to, but I just went into the BIOS to disable it.
The only other thing is that this computer is not compatible with any Lenovo docking stations. Just something to keep in mind.
The trackpad isn't super reliable, but a restart/refresh usually fixed the problem. They keyboard hotkey row is annoying to adjust to, but I just went into the BIOS to disable it.
The only other thing is that this computer is not compatible with any Lenovo docking stations. Just something to keep in mind.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
2
Good specs but bad battery life and noisy fan!
on January 13, 2020
Posted by: Ibrahim
from Toronto
Verified Purchase:Yes
I purchased two of these. One i5 and one i7 version. The specs are great on this laptop and it looks premium and feels premium as well. However I ended up returning both of them because the battery life is just terrible! It’s advertised as lasting 10 hours but you’d be lucky to get 5 hours of usage. Also, the fans are so noisy! The fans turn on when you’re doing basic tasks such as web browsing. Cpu temps were around 40 degrees and the fans would run at full speed. It was just extremely irritating and I found it really annoying. The i7 version was even worse than the i5. I couldn’t even focus on my work due to the noise. It sounds like an engine running and I’m not exaggerating when I say that. They have the potential to be great laptops but Lenovo really missed the mark here with the fan issue and terrible battery life.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, January 14, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. We have an extensive portfolio of other products on our website. Please check out more options at https://www.lenovo.com/us/en/pc and contact our sales team for assistance at 855-253-6686.
Also, in regards to battery, please try utilizing some of the tools provided in this link https://support.lenovo.com/jp/th/solutions/ht063051. In addition, please refer to this link in looking at this fan issue https://support.lenovo.com/us/en/solutions/ht077046.
Very Respectfully,
Adrian_Lenovo
Also, in regards to battery, please try utilizing some of the tools provided in this link https://support.lenovo.com/jp/th/solutions/ht063051. In addition, please refer to this link in looking at this fan issue https://support.lenovo.com/us/en/solutions/ht077046.
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: DJAY
from Ontario
Verified Purchase:Yes
The computer is mostly fine - good screen, good keyboard, and responsive. However the battery life is very disappointing. I got this laptop so I can write but under very moderate use (nothing CPU intensive, multiple browser tabs open, little to no video streaming, mostly word processing), I consistently get about 3.5 hours on full charge. This is even with battery saver on. The Battery status can say 4.5 to sometimes 13 hours left on a full charge - but it constantly fluctuates and in the end will only last about 3.5 hours. I've never gone over 4 hours on a full charge. This is no where near "Up to 10 hours" and defeats the purpose of getting an ultrabook. My 5 year old Thinkpad lasts longer than this.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, November 12, 2019
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for the inconvenience. In looking at ways to extend your battery life, please refer to this link. https://support.lenovo.com/jp/th/solutions/ht069687. In addition please access this link in regards ro your battery https://support.lenovo.com/jp/th/solutions/ht063051.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Kody
from NB
Verified Purchase:Yes
Really great laptop. When compared to a MacBook it’s about the same size and has lot’s of horsepower for the price.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Jordan
from Winnipeg, Manitoba
Verified Purchase:Yes
Could use a higher resolution screen. Amazing battery. Great construction. Good speakers.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Ssss
from Toronto, ON
Verified Purchase:Yes
I love most things about this laptop, but as someone else mentioned... the edges are kinda sharp when typing and it can get slightly uncomfortablle at times. Love the fingerprint scanner, it works 90% of the time, I'd say.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Anonymous
from Toronto, ON
Verified Purchase:Yes
Its a nice laptop. I am using it for a couple of week and don't much about its performance and durability yet. So far no issues.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com