Customer reviews from frigidaire.com
Frigidaire - 20.0 Cu. Ft. Upright Freezer with Interior Light - White
Average customer rating
4.2
(3,137 Reviews)
Rating breakdown 3,137 reviews
5 Stars
1,985
4 Stars
493
3 Stars
172
2 Stars
130
1 Star
357
Customer Reviews for Frigidaire - 20.0 Cu. Ft. Upright Freezer with Interior Light - White
Customer Rating
3
Concern
on June 18, 2020
Posted by: HaleyMarie
[This review was collected as part of a promotion.] Keeps things frozen as a freezer is supposed to although there's a 5" section at the top of the door where condensation freezes.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, June 27, 2020
Hello, HaleyMarie!
Thanks for your feedback. We are pleased to know the freezer is working well except for your concerns with condensation freezing. Here are some tips to address your concerns. Ensure the door is closing properly and the seal isn’t loose. Also, check to make sure there are no food items blocking the vents disrupting air flow. I hope you find this information helpful. If you need additional assistance, the best way to reach us is via chat at Frigidaire.com. You can also contact us via phone at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
Bianca
Thanks for your feedback. We are pleased to know the freezer is working well except for your concerns with condensation freezing. Here are some tips to address your concerns. Ensure the door is closing properly and the seal isn’t loose. Also, check to make sure there are no food items blocking the vents disrupting air flow. I hope you find this information helpful. If you need additional assistance, the best way to reach us is via chat at Frigidaire.com. You can also contact us via phone at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
Exactly what we wanted!
on June 18, 2020
Posted by: Ken1314
[This review was collected as part of a promotion.] This appliance fits every requirement we had for an upright freezer. We have in our garage and it performs excellently. It has greatly assisted us in the kind of food storage necessary duringthese times.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Room!!
on June 18, 2020
Posted by: Ejbma
[This review was collected as part of a promotion.] I bought this a few weeks ago. It has a lot of room and movable shelves. 1 negative is it is loud.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Well built and efficient storage.
on June 18, 2020
Posted by: jcartsc
[This review was collected as part of a promotion.] looks good, and works better than I expected it to.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Everything they promote it to be. It’s great.
on June 19, 2020
Posted by: Carlos777
[This review was collected as part of a promotion.] I bought this freezer a month ago and I am am pleased with my decision to choose Frigidaire.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome Freezer
on June 19, 2020
Posted by: JLfame
[This review was collected as part of a promotion.] All of my food is easily stored, easy to find and access. Love it!!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very nice freezer
on June 19, 2020
Posted by: Meinertlisa
[This review was collected as part of a promotion.] Love all the shelf’s and basket. We bought a 1/3 of a cow and we have a lot room left for more!!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good Freezer!
on June 19, 2020
Posted by: MikeHannah
[This review was collected as part of a promotion.] I have had this freezer about a month and it seems to be working great and as it should. The door seal seems to be much better than other freezers with a strong seal. The only thing that was concerning is the seal is strong and at times the rubber pulls out on the bottom of the door. This will actually keep the door from closing, which could potentially be disastrous. The alarm is not loud enough to hear from any distance.
Given the one drawback, I do like the freezer and I would recommend to anyone buying one.
Given the one drawback, I do like the freezer and I would recommend to anyone buying one.
Written by a customer while visiting frigidaire.com