Customer reviews from frigidaire.com
Frigidaire - 20.0 Cu. Ft. Upright Freezer with Interior Light - White
Average customer rating
4.2
(3,137 Reviews)
Rating breakdown 3,137 reviews
5 Stars
1,985
4 Stars
493
3 Stars
172
2 Stars
130
1 Star
357
Customer Reviews for Frigidaire - 20.0 Cu. Ft. Upright Freezer with Interior Light - White
Customer Rating
1
Defective out of the box...
on June 9, 2020
Posted by: Sarahjeann
I purchased this unit about a little over a month ago. The unit freezes periodically. Called to see if I can get the unit replaced, Since i did spend quite a bit on the unit. One would think an out of box failure would be replaced immediately. I have to wait for warranty repair which will take 3 to 4 weeks. 4 weeks to have a brand new unit running properly.... I wont be buying any other frigidaire products, unless their customer service department does the right thing and replaces the unit immediately.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, June 16, 2020
Hello, Sarahjeann!
I’m sorry to hear you’re having that experience with your freezer. That’s generally not the norm, and it’s definitely not what we want for you! Be on the lookout for an email from us. We really want to make this right for you and your family. -Katrina
I’m sorry to hear you’re having that experience with your freezer. That’s generally not the norm, and it’s definitely not what we want for you! Be on the lookout for an email from us. We really want to make this right for you and your family. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice improvement on the rollers!
on June 9, 2020
Posted by: SSIJason
[This review was collected as part of a promotion.] Great product- larger than what was expected. Mobility with the oversized rollers come in handy.
Written by a customer while visiting frigidaire.com
Customer Rating
5
More Roomy and the frost free is nice
on June 9, 2020
Posted by: seakayaker
[This review was collected as part of a promotion.] We bought this and had it delivered around the beginning of the isolation to replace our older one. It is much more roomy and has more shelves to keep things seperate we also like the frost free feature. The old one was a project defrosting
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very Nice, Very cold
on June 9, 2020
Posted by: AllenAt
[This review was collected as part of a promotion.] I bought this unit to replace a very old unit that was a little smaller. Seems like a good decision, Got cold very quickly, and we have lots of room.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Spacious
on June 10, 2020
Posted by: Lizzee
[This review was collected as part of a promotion.] Plenty of room and shelves to sort and store frozen foods.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great size and storage
on June 10, 2020
Posted by: HappyUser2020
[This review was collected as part of a promotion.] Purchased the freezer a few weeks ago, it works great, and I'm very happy it has a nice green light that shines on the floor so I know it is on.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Exactly what I needed
on June 10, 2020
Posted by: Rromaker
[This review was collected as part of a promotion.] Everything is going good so far. I like the indicator light and alarm feature
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice and quiet and plenty of room for storage
on June 10, 2020
Posted by: twallin
[This review was collected as part of a promotion.] I have had other freezers over the years and this is the best yet
Written by a customer while visiting frigidaire.com