Customer reviews from frigidaire.com
Frigidaire - 20.0 Cu. Ft. Upright Freezer with Interior Light - White
Average customer rating
4.2
(3,137 Reviews)
Rating breakdown 3,137 reviews
5 Stars
1,985
4 Stars
493
3 Stars
172
2 Stars
130
1 Star
357
Customer Reviews for Frigidaire - 20.0 Cu. Ft. Upright Freezer with Interior Light - White
Customer Rating
4
Great amount of door storage
on June 7, 2020
Posted by: Scotty45
[This review was collected as part of a promotion.] I bought this freezer a month ago and am so glad I did because it has so much room. I can fit all of my frozen supplies with no problem.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Freezer review
on June 7, 2020
Posted by: Steve1353
[This review was collected as part of a promotion.] I bought my freezer a month ago. The light inside does not work. Changed out the bulb. Still doesn’t work. Had a serviceman here Friday. Thought he had it fixed. Still doesn’t work. Plan on calling first thing Monday morning to have another serviceman come out.
Response from frigidaire.comBy Online Outreach Specialist, June 11, 2020
Hello, Steve1353!
Thanks for your feedback. We are not pleased to hear about your issues with the freezer. I reviewed your file and see where service was scheduled with another service tech to address your concerns. Rest assured, we will make sure this matter is resolved. If you need further assistance, please feel free to contact us via chat at Frigidaire.com or by phone at 877-435-3287. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
-Bianca
Thanks for your feedback. We are not pleased to hear about your issues with the freezer. I reviewed your file and see where service was scheduled with another service tech to address your concerns. Rest assured, we will make sure this matter is resolved. If you need further assistance, please feel free to contact us via chat at Frigidaire.com or by phone at 877-435-3287. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
-Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Features, solid construction!
on June 7, 2020
Posted by: pebowers
[This review was collected as part of a promotion.] I got this freezer just when there was a big run on them. I had not intended to get one this large but it was the only thing available but I'm glad I got it. It has an amazing amount of capacity, but also great features like temperature sensing, internal air distribution for even temperature throughout the freezer, and a really tight seal. The unit runs quietly and also has alarms when the temperature rises above the appropriate temperature. Even though I spent more than I had intended for a larger unit, this freezer is a really great value - it was less expensive than others in this size range but has more features. This is an ideal family freezer for the garage or basement.
Written by a customer while visiting frigidaire.com
Customer Rating
5
So happy we purchased it
on June 8, 2020
Posted by: Maryb24
[This review was collected as part of a promotion.] Love the led lighting and fact that we can set it to a lower temp for freezing than many other brands
Written by a customer while visiting frigidaire.com
Customer Rating
2
Broke after a month
on June 8, 2020
Posted by: Matt117
[This review was collected as part of a promotion.] Bought this two months ago and after one month the refrigerator stopped working. I have been waiting for parts for a month so I can start using it again. When it was working, it was a great freezer.
Response from frigidaire.comBy Online Outreach Specialist, June 11, 2020
Hi, Matt117!
Thanks for taking the time to provide your feedback. We are not pleased to hear about your issues with the freezer. Rest assured, we make every effort to manufacture quality products and your feedback will not go unnoticed. I reviewed your file and see where you are being assisted by our Frigidaire service tech to resolve your concerns. If you need further assistance, please feel free to contact us via chat at Frigidaire.com or by phone at 877-435-3287. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
-Bianca
Thanks for taking the time to provide your feedback. We are not pleased to hear about your issues with the freezer. Rest assured, we make every effort to manufacture quality products and your feedback will not go unnoticed. I reviewed your file and see where you are being assisted by our Frigidaire service tech to resolve your concerns. If you need further assistance, please feel free to contact us via chat at Frigidaire.com or by phone at 877-435-3287. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
-Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice features and great performance
on June 8, 2020
Posted by: Jerry52
[This review was collected as part of a promotion.] Run the unit for a couple weeks now and performance is great. Unit is installed on a back patio, weather protected but in 97 degrees with around 90% humidity still sits at around -6... Had an issue when it was new with it freezing up due to (Tech's best guess) the vent line's water trap not having enough time to fill with water. After that was repaired zero issues and great performance. Really is 5 star performance AFTER the downtime and service repair. More like 4.9 overall.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Frozen tundra
on June 8, 2020
Posted by: BJSGARDEN
[This review was collected as part of a promotion.] We bought this Freezer in March 2020. Love the light in it. Makes it easy to find things. The magnetic closure helps ensure it’s a tight close. This freezer keeps everything super frozen. Warranty works was needed for fan system. Repairman was very nice and efficient. Hubby goes hunting so we have lots of meat that needs to stay frozen.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Huge Freezer
on June 9, 2020
Posted by: Sowega1
[This review was collected as part of a promotion.] We bought this to put up fresh vegatables and love IT!
Written by a customer while visiting frigidaire.com