Customer reviews from frigidaire.com
Frigidaire - 20.0 Cu. Ft. Upright Freezer with Interior Light - White
Average customer rating
4.2
(3,137 Reviews)
Rating breakdown 3,137 reviews
5 Stars
1,985
4 Stars
493
3 Stars
172
2 Stars
130
1 Star
357
Customer Reviews for Frigidaire - 20.0 Cu. Ft. Upright Freezer with Interior Light - White
Customer Rating
5
Great size
on May 10, 2020
Posted by: rebel67
[This review was collected as part of a promotion.] I bought this a little over a month ago it is really nice and has plenty of room inside!!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great freezer. Lots of room.
on May 10, 2020
Posted by: Dos borrachos
[This review was collected as part of a promotion.] Bought this freezer a few weeks ago and it ran fine but had some freezing issues. Frigidaire was able to come and fix my problem quickly and I’ve been happy with the unit so far.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great Freezer with a Door that can be improved
on May 10, 2020
Posted by: Leah2020
This is an excellent freezer with plenty of space and great temperature control. The door is hard to open and even with the feet secured to the ground, the freezer still will roll forward a bit before the door will open. Outside of that, we are very happy with the freezer!
Written by a customer while visiting frigidaire.com
Customer Rating
2
disapointed didn't work
on May 11, 2020
Posted by: Anonymous
[This review was collected as part of a promotion.] I bought and 2 weeks later stopped working Took it back and got a refund back for it
Response from frigidaire.comBy Online Outreach Specialist, May 20, 2020
Oh no, Charlotte Kross! We're sorry to hear that this has happened.
We understand that you've already returned the freezer. Please feel free to reconnect with us directly via chat or call us at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST should you have any questions. Have a great day! – Courtney
We understand that you've already returned the freezer. Please feel free to reconnect with us directly via chat or call us at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST should you have any questions. Have a great day! – Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
1
Not happy☹️
on May 11, 2020
Posted by: Light Brown
[This review was collected as part of a promotion.] I bought this freezer 3 weeks ago and I’m not happy with this one. Giving problem from day one. I had a very good experience with Frigidaire. My last freezer was lasted 23 years, I insisted my husband to buy the same brand. But unfortunately this is making problem from day one. I’m so sad
Response from frigidaire.comBy Ciara, Online Outreach Specialist , May 18, 2020
Hi, Light Brown!
We apologize for any matters you have experienced with your freezer and thank you for bringing it to our attention.
Based on the information, we were able to see the technician is in the process of resolving your concerns.
In the event they are unable to do so, or you have any questions, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
Kindly,
Ciara
We apologize for any matters you have experienced with your freezer and thank you for bringing it to our attention.
Based on the information, we were able to see the technician is in the process of resolving your concerns.
In the event they are unable to do so, or you have any questions, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
Kindly,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the size and adjustable shelves
on May 11, 2020
Posted by: Kippy36
[This review was collected as part of a promotion.] I bought the freezer to expand our ability to store food due to COVID-19. It was delivered quickly and set up be the delivery team. Love the space and adjustable shelves! I can move them around to accommodate larger items. I also have peace of mind with the green light indicator. No worried about food thawing and not being aware.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good value
on May 11, 2020
Posted by: strand3d
[This review was collected as part of a promotion.] This freezer goes in our mudroom next to an overflow fridge. It's compact and lightweight for its internal volume, and so far seems very reliable. The door seal is a little hard to break when opening the door, and you definitely need to lower the front anchor screws to prevent the entire unit from running you over when you finally do get the door open. Other than that, it's a great buy, and I recommend it as your garage or basement freezer.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great Features
on May 11, 2020
Posted by: qstacey
[This review was collected as part of a promotion.] I ordered this in March and had it delivered to my mom's in April (10th). so far so good.
Written by a customer while visiting frigidaire.com