Customer reviews from frigidaire.com
Frigidaire - 20.0 Cu. Ft. Upright Freezer with Interior Light - White
Average customer rating
4.2
(3,137 Reviews)
Rating breakdown 3,137 reviews
5 Stars
1,985
4 Stars
493
3 Stars
172
2 Stars
130
1 Star
357
Customer Reviews for Frigidaire - 20.0 Cu. Ft. Upright Freezer with Interior Light - White
Customer Rating
5
Like it
on July 3, 2021
Posted by: Shadow104
[This review was collected as part of a promotion.] Works great so far. Small concern, the door closes so tightly that when trying to open it, the whole freezer wants to move forward on the floor. It's on a vinyl floor and I lowered the front legs to get the weight off the wheels, but it still wants to move on the vinyl. Guess need more stuff in it to increase the weight. The rear shelf brackets are molded into the cabinet and intrude into the freezer space and interfere if you want to use standard sized freezer baskets. Freezer works great, would recommend it to my friends.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome freezer
on July 3, 2021
Posted by: Jmd1610
[This review was collected as part of a promotion.] I bought this unit as a replacement for an old one we had and it has not disappointed.
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Freezer
on July 4, 2021
Posted by: AFVC
[This review was collected as part of a promotion.] I purchased from Electronic Express and so far is working great.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Happy
on July 4, 2021
Posted by: 1ffcops8cchsd
6 months old and enjoying the white paint and great handles.love the noise the motor makes.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Customer Service
on July 4, 2021
Posted by: Shardar
[This review was collected as part of a promotion.] The freezer I bought is great and freezes well it didn't take long to get cold once plugged in for the first time and doesn't develop frost easily
Written by a customer while visiting frigidaire.com
Customer Rating
1
Good space
on July 4, 2021
Posted by: Daisy2020
I bought this in December 30 2020 it broke down at the end of May it's July 4th and still not fixed. I would not buy this freezer it's not worth the trouble it has caused
Response from frigidaire.comBy Ashton, Online Outreach Specialist, July 7, 2021
Hi, Daisy2020!
Thanks for sharing your experience with this freezer! We're sorry to hear it had an early failure. Was service scheduled through us or your retailer? Are you waiting on parts? We would be happy to investigate further and determine what we can do to expedite a resolution. Please be on the lookout for an email from us to continue this conversation!
Best,
Ashton
Thanks for sharing your experience with this freezer! We're sorry to hear it had an early failure. Was service scheduled through us or your retailer? Are you waiting on parts? We would be happy to investigate further and determine what we can do to expedite a resolution. Please be on the lookout for an email from us to continue this conversation!
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
1
Had high hopes switching from manual to frost free!
on July 4, 2021
Posted by: Kram4591
[This review was collected as part of a promotion.] Was delivered on 5/28. Less than three weeks later the compressor went out. Service was prompt but the part had to be back ordered. Still hoping for a positive outcome! Customer service has always been cordial even though I may have not!
Response from frigidaire.comBy Briana Jackson, Online Outreach Specialist , July 7, 2021
Hello, Kram4591! Thank you for sharing your experience with us. We are pleased to know about your positive customer service experience and that your appliance is currently being serviced. We would love to hear an updated review once your appliance has been restored. Connect with us by chatting with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
3
Does not cycle on and off
on July 4, 2021
Posted by: Mile Hi Jacob
[This review was collected as part of a promotion.] The freezer won’t cycle. The freezer is always on and the compressor keeps going.
Written by a customer while visiting frigidaire.com