Customer reviews from frigidaire.com
Frigidaire - 20.0 Cu. Ft. Upright Freezer with Interior Light - White
Average customer rating
4.2
(3,137 Reviews)
Rating breakdown 3,137 reviews
5 Stars
1,985
4 Stars
493
3 Stars
172
2 Stars
130
1 Star
357
Customer Reviews for Frigidaire - 20.0 Cu. Ft. Upright Freezer with Interior Light - White
Customer Rating
5
With a little creativity it's hold 4k rodents!
on June 30, 2021
Posted by: Wiregrass Exotics
[This review was collected as part of a promotion.] This is our main freezer for our feeders at a pet store. The door seals tightly, and can be hung on either side for ease of access. The green light at the bottom is handy, we can check the cameras to ensure its working when we aren't physically in the shop. I'm going to add a second one in a few months. May even get a 3rd for my house. I love the upright storage organization because I don't have to dig to go to anything, and it's not wasted space like a chest freezer.
Written by a customer while visiting frigidaire.com
Customer Rating
4
4 out of 5
on June 30, 2021
Posted by: Frigid fan
[This review was collected as part of a promotion.] I don’t like it is hard to open and it rolls while opening.
I like that has a green light to let me know it is getting electricity and it is spacious.
I like that has a green light to let me know it is getting electricity and it is spacious.
Written by a customer while visiting frigidaire.com
Customer Rating
2
It’s not good
on June 30, 2021
Posted by: Mohu
I bought this couple of months ago at least five times tech came but still is making ice
Written by a customer while visiting frigidaire.com
Customer Rating
5
Freezer Size
on July 1, 2021
Posted by: colder1
[This review was collected as part of a promotion.] I purchased the freezer a month ago and am so happy with it. We replaced our 11 year old Frigidaire with another one of the same size. There appears to be more room in the new one.
Written by a customer while visiting frigidaire.com
Customer Rating
5
I like that it’s tall and not wide. But not too tall.
on July 1, 2021
Posted by: ellen1
[This review was collected as part of a promotion.] I replaced my old chest freezer for an upright. Makes it much easier to find what I want.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Faulty door on this model
on July 1, 2021
Posted by: iwontreadthis2000
[This review was collected as part of a promotion.] We bought this freezer less than a year ago and the door is already faulty. This is apparently a known issue where the bottom of the door warps making it so that the freezer can't keep temperature. The freezer light is controlled by a contact plate on the bottom edge, if the freezer light starts intermittently failing it might be because the door is warping.
Response from frigidaire.comBy Online Outreach Specialist, July 2, 2021
Hey, iwontreadthis2000! Thanks for sharing your experience and bringing this to our attention. This is definitely not the resolution we want our customers to receive and would like to see how we can make this right.
At your convenience, please take a moment to chat with us at www.frigidaire.com or contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8:00pm EST, to see what solutions we might have to resolve your issues. Thank you, Courtney
At your convenience, please take a moment to chat with us at www.frigidaire.com or contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8:00pm EST, to see what solutions we might have to resolve your issues. Thank you, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
4
just fine
on July 1, 2021
Posted by: LizaM
[This review was collected as part of a promotion.] I bought this to replace a similar Frigidaire model that stopped working after 9 years. It's virtually the same, except for the bottom drawer. I don't particularly like the open drawer style of the new version; it halved what I can fit there.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Tons of room and quiet
on July 1, 2021
Posted by: zwillis24
[This review was collected as part of a promotion.] I bought this freezer a little over 2 weeks ago and I don't regret it one bit! This thing has loads of room and runs as quiet as a mouse!
Written by a customer while visiting frigidaire.com