Customer reviews from frigidaire.com
Frigidaire - 20.0 Cu. Ft. Upright Freezer with Interior Light - White
Average customer rating
4.2
(3,137 Reviews)
Rating breakdown 3,137 reviews
5 Stars
1,985
4 Stars
493
3 Stars
172
2 Stars
130
1 Star
357
Customer Reviews for Frigidaire - 20.0 Cu. Ft. Upright Freezer with Interior Light - White
Customer Rating
5
Lots of space!
on June 14, 2021
Posted by: Willow86
[This review was collected as part of a promotion.] Im so glad we got this freezer, it has lots of space just like we wanted and its super quite.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quality Freezer
on June 14, 2021
Posted by: Bon70
[This review was collected as part of a promotion.] I had been looking for a quality upright freezer for over a year. This one met the size and efficiency standards I wanted and needed. Love it
Written by a customer while visiting frigidaire.com
Customer Rating
4
Big deep freezer
on June 14, 2021
Posted by: Freeeeeeezer
[This review was collected as part of a promotion.] I bought this freezer in September of last year. Never worked right. Frigidaire replaced the freezer. This one runs great
Written by a customer while visiting frigidaire.com
Customer Rating
4
Freezer Review
on June 14, 2021
Posted by: da73
[This review was collected as part of a promotion.] The freezer works great. The interior light does not.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Sleek, roomy, and modern
on June 14, 2021
Posted by: freezercustomer
[This review was collected as part of a promotion.] This freezer has lots of space in the main compartment as well as in the door. The interior light is bright and helps one find things deep in the shelves. The exterior indicator light is also helpful so we don’t have to worry about circuit breaker issues.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Interior room
on June 14, 2021
Posted by: Waiting200
[This review was collected as part of a promotion.] It has not worked for over a month and slow warranty service. First call the technician was not qualified to work on it. It is 4 months old.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, June 16, 2021
Hi, Waiting200!
Thank you for sharing your experience. We're sorry to hear the repair process is taking longer than expected! We are happy to continue working with you to ensure a resolution is reached as soon as possible. If you have any questions or require further assistance, please reach back out to us so we can help.
Best,
Ashton
Thank you for sharing your experience. We're sorry to hear the repair process is taking longer than expected! We are happy to continue working with you to ensure a resolution is reached as soon as possible. If you have any questions or require further assistance, please reach back out to us so we can help.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
4
So far, working well.
on June 15, 2021
Posted by: Bob in Colorado
[This review was collected as part of a promotion.] One of the few freezers available during the great appliance shortage of 2020 and 2021. Seems to be working well though after a month. It always runs which the manual indicates is normal rather then the older freezer that would cycle.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Fan failure
on June 15, 2021
Posted by: Becky623
[This review was collected as part of a promotion.] Two fans replaced and coolant issues in less than a year. Last issue was two weeks after warranty expired.
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, June 18, 2021
We regret to learn that you have had a difficult time with your freezer. This is certainly not the impression we were aiming to make. When you have a moment, please contact our team directly so we can work on a resolution together.
Our customer service team may be reached via Live Chat at Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST). Kindly, Anna
Our customer service team may be reached via Live Chat at Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST). Kindly, Anna
Written by a customer while visiting frigidaire.com