Customer reviews from frigidaire.com
Frigidaire - 20.0 Cu. Ft. Upright Freezer with Interior Light - White
Average customer rating
4.2
(3,137 Reviews)
Rating breakdown 3,137 reviews
5 Stars
1,985
4 Stars
493
3 Stars
172
2 Stars
130
1 Star
357
Customer Reviews for Frigidaire - 20.0 Cu. Ft. Upright Freezer with Interior Light - White
Customer Rating
3
Large Freezer
on June 9, 2021
Posted by: JustinJay
I chose this freezer last year because it was the largest one on the market. I received the freezer about 6 months after ordering it due to the pandemic. Once it was delivered I was extremely pleased with the amount of storage and the interior lighting. I have been using the freezer for a month when the indicator light started flashing on the outside of the unit. I called a local repair who was well aware of the issue that was going on. The repair man was able to order the parts and had the freezer up and running about a week and a half after my call. Still happy with it but worried that this repair might not be the last one.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect size
on June 9, 2021
Posted by: Mcbr
[This review was collected as part of a promotion.] We are very happy with our new freezer because it replaces our old Frigidaire that was over 30 years old and still working!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Really cold
on June 9, 2021
Posted by: 50baby
[This review was collected as part of a promotion.] I needed to replace a freezer that I had with a larger one. I am very happy with this freezer. It is full even though it has a larger capacity but items are more visible.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it
on June 10, 2021
Posted by: Marie2233
[This review was collected as part of a promotion.] Don't have to defrost anymore, low maintenance, cost was good, nice an d quite
Written by a customer while visiting frigidaire.com
Customer Rating
1
Faulty model
on June 10, 2021
Posted by: Lshelton
[This review was collected as part of a promotion.] Had to be repaired 2 months after purchase. Lost a lot of food. Was told by repair man that this model has had alot of problems
Response from frigidaire.comBy Hailea, Online Outreach Specialist, June 14, 2021
We appreciate you taking the time to share your feedback about your new freezer, and we’re very sorry to know about the unusual failure resulting in the loss of your food. This is absolutely never the experience we want our customers to have, but we are happy to know that everything has been repaired. If you ever have any cause for concern again, please don’t hesitate to reconnect with us via Live Chat on our website or through our Customer Support line at 1-800-374-4432 Monday through Friday between 8:30 am until 8:00 pm EST. We’ll be more than happy to help if you ever need us! – Hailea
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Value!
on June 10, 2021
Posted by: be djdki
[This review was collected as part of a promotion.] Perfect size for the garage. Perfect depth to still leave room to park my vehicle.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Ok freezer
on June 10, 2021
Posted by: Bottoms
[This review was collected as part of a promotion.] Seemed to work great for about 5 months and he completely defrosted one day without warning. Called someone to come out and within a week is just started working again on its own before anyone came out to look at it. Now I’m nervous to put anything in it
Written by a customer while visiting frigidaire.com
Customer Rating
2
Not impressed
on June 10, 2021
Posted by: Mark in Ga
[This review was collected as part of a promotion.] Door not sealing after only 8 months.
I have called for repair but am afraid that all that will be done is a new seal or something just to get me past the one year warranty period then I will be right back here again in 6 months
I have called for repair but am afraid that all that will be done is a new seal or something just to get me past the one year warranty period then I will be right back here again in 6 months
Written by a customer while visiting frigidaire.com