Customer reviews from frigidaire.com
Frigidaire - 20.0 Cu. Ft. Upright Freezer with Interior Light - White
Average customer rating
4.2
(3,137 Reviews)
Rating breakdown 3,137 reviews
5 Stars
1,985
4 Stars
493
3 Stars
172
2 Stars
130
1 Star
357
Customer Reviews for Frigidaire - 20.0 Cu. Ft. Upright Freezer with Interior Light - White
Customer Rating
5
Much better than the old one.
on June 5, 2021
Posted by: 1 Happy Cat
[This review was collected as part of a promotion.] Lots of room and well lit when it is opened and freeze's food fast . A Great purchase that makes me happy.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Lots of room!
on June 6, 2021
Posted by: CC_N_NC
[This review was collected as part of a promotion.] We purchased this freezer a couple of months ago and couldn’t be happier. It has a lot of room and plenty of shelves for sorting our items. It is very quiet which is another bonus. If you’re looking for a nice, big, reliable freezer, I highly recommend this one!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great freezer, but...
on June 6, 2021
Posted by: psooner9p
[This review was collected as part of a promotion.] Overall a great freezer, but it is difficult to open. While we can manage, others might no be able to own the door. Also, Alan is great idea, but it's too quiet to hear unless you're very close to the freezer.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Works as designed
on June 6, 2021
Posted by: jdjdjdj
[This review was collected as part of a promotion.] I have this in my garage and so far so good. The temperature there gets up into the 90s and the freezer is working great. Looks good and feels high quality. I wish it came with more shelves
Written by a customer while visiting frigidaire.com
Customer Rating
1
Quit after 7 months
on June 6, 2021
Posted by: gmshneider
Bought in October and put a half beef and full pork in it along with hundreds of $$ in other food. Lasted 7 months before it went into "auto defrost mode" and never came out of it. Lost thousands of dollars in food. Tried calling the numbers and all I received was auto messages. Wasn't able to speak to a human at all. The auto system gave me a number for local service technician who said he wouldn't be able to make it to my house for 4 weeks! So much for a manufacturer warranty! Product is useless and total waste of my money. Im a single mom of 5 teenagers who struggles to feed them the way it is and now I lost all this food. Will never buy Frigidaire again and will be sure nobody I know does either!!
Response from frigidaire.comBy Derrick , Online Outreach Specialist, June 9, 2021
Hello, gmshneider. Thank you for sharing your experience. We’re sorry to hear you’re having this issue with your new freezer. We can understand your concerns and will do our best to help with a speedy resolution. We have sent you an email directly to see how we can best resolve your concerns. Lastly, we hear your feedback about having an authorized servicer in your area. Rest assured, we are always working to provide properly trained technicians to represent our brand. Thanks again for bringing this matter to our attention, and we look forward to hearing from you further. -Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Product
on June 7, 2021
Posted by: Mom2Five
[This review was collected as part of a promotion.] We bought this back at the beginning of the year because our growing family we needed extra space. I love it! We ordered a whole pig and this gave us plenty of room to organize the different cuts and still have plenty of room left over.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Buyer Beware
on June 7, 2021
Posted by: 20 CU Ft of Trash
30 days after purchase the blower stopped working. Still waiting on it to be repaired 14 days later.
Response from frigidaire.comBy Derrick, Online Outreach Specialist, June 9, 2021
Hi, there! We feel terrible to learn your freezer hasn’t performed as expected. We can understand your concern. We like to learn more about your service experience and have reached out via email. Thanks again for sharing your experience, and we look forward to hearing from you further. -Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect Temperature throughout
on June 7, 2021
Posted by: glenr7
[This review was collected as part of a promotion.] This freezer lives up to the hype. I found that the temperature is the same throughout the entire freezer (top to bottom and side to side). Great freezer!
Written by a customer while visiting frigidaire.com