Customer reviews from frigidaire.com
Frigidaire - 20.0 Cu. Ft. Upright Freezer with Interior Light - White
Average customer rating
4.2
(3,137 Reviews)
Rating breakdown 3,137 reviews
5 Stars
1,985
4 Stars
493
3 Stars
172
2 Stars
130
1 Star
357
Customer Reviews for Frigidaire - 20.0 Cu. Ft. Upright Freezer with Interior Light - White
Customer Rating
5
Running great so far, as expected!
on May 17, 2021
Posted by: Freezer for Jacques
[This review was collected as part of a promotion.] Ordered in September and got it end of April. Darn COVID! Very nice!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fits all my needs!
on May 17, 2021
Posted by: Quinny
[This review was collected as part of a promotion.] My old freezer broke and I was looking for a new one. This model jumped out at us. It is very big on the inside without taking up too much space. It fits all the frozen food a family of 6 goes through.
Response from frigidaire.comBy Katrina, Online Outreach Specialist, May 18, 2021
Hello, Quinny!
Thank you for choosing our brand to fit your family's needs! It's great to hear that you're enjoying the storage capabilities of the freezer. Remember, should you have any questions or concerns regarding your appliance, we're here to help. Please feel free to chat with us online at Frigidaire.com, or by phone at 1-800-374-4432, Mon-Fri, 8:30am-8:00pm EST. -Katrina
Thank you for choosing our brand to fit your family's needs! It's great to hear that you're enjoying the storage capabilities of the freezer. Remember, should you have any questions or concerns regarding your appliance, we're here to help. Please feel free to chat with us online at Frigidaire.com, or by phone at 1-800-374-4432, Mon-Fri, 8:30am-8:00pm EST. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
4
Lots of space
on May 17, 2021
Posted by: Cole585
[This review was collected as part of a promotion.] Purchased mid March as an upgrade to a chest freezer. Lots of space, which is great. The freezer has had an issue with not holding temp. We had a repair tech come out, the fan clogged up with ice. It's been a couple weeks since then and the freezer seems to be running ok again after also moving its location.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Mostly great
on May 17, 2021
Posted by: APR2175
[This review was collected as part of a promotion.] Freezer stays very cold, even in AZ summers (in garage), but I am having an issue with what I believe is the internal fan. It's being fixed, presumably under warranty, but periodically, there's a popping / clicking noise coming from inside the unit. The service tech said it's getting ice in the fan and that the manufacturer has a gasket kit that should help fix the issue. The repair is scheduled for later this week, so I don't know for sure if the issue will be corrected.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Great size had to call tech already
on May 17, 2021
Posted by: Frost1355
[This review was collected as part of a promotion.] Its a standard freezer very happy with the size and how well it works. I love that it has the built in temp alarm and is one of the wining points the only thing i do like is i have already called a tech for icing but have not had a problem after
Written by a customer while visiting frigidaire.com
Customer Rating
5
perfect for our use
on May 17, 2021
Posted by: FBC pantry
[This review was collected as part of a promotion.] This freezer was purchased to replace a very old and smallish freezer used in a food pantry. Shortly after being plugged in, it was ready to use. Very attractive, large and perfect for use at a food patry.
Response from frigidaire.comBy Katrina, Online Outreach Specialist, May 17, 2021
Hello, FBC pantry!
We're happy to hear that you're enjoying your new freezer and that it's working so well for you! We always want to ensure that our owners have all that they may need. Please feel free to chat with us on Frigidaire.com or by phone at 1-800-374-4432, Mon-Fri, 8:30am-8:00pm EST. -Katrina
We're happy to hear that you're enjoying your new freezer and that it's working so well for you! We always want to ensure that our owners have all that they may need. Please feel free to chat with us on Frigidaire.com or by phone at 1-800-374-4432, Mon-Fri, 8:30am-8:00pm EST. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
2
First two delivered freezers were defective and had to be returned.
on May 17, 2021
Posted by: Nacham
[This review was collected as part of a promotion.] First two freezers were defective and had to be returned. The third freezer runs flawlessly.
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, May 20, 2021
Hello,
We are sorry for your experience with your freezers. We are happy that this last model is working flawlessly. Please know we are here should you have any questions regarding your appliance. Feel free to chat with our live chat agents right here Mon-Fri, 8:30 am - 8 pm EST.
-R'Shaye
We are sorry for your experience with your freezers. We are happy that this last model is working flawlessly. Please know we are here should you have any questions regarding your appliance. Feel free to chat with our live chat agents right here Mon-Fri, 8:30 am - 8 pm EST.
-R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
4
Love the frost free!!
on May 17, 2021
Posted by: Mac4247
[This review was collected as part of a promotion.] It provides a lot of room to store food without taking up a lot of room.
Written by a customer while visiting frigidaire.com