Customer reviews from frigidaire.com
Frigidaire - 20.0 Cu. Ft. Upright Freezer with Interior Light - White
Average customer rating
4.2
(3,137 Reviews)
Rating breakdown 3,137 reviews
5 Stars
1,985
4 Stars
493
3 Stars
172
2 Stars
130
1 Star
357
Customer Reviews for Frigidaire - 20.0 Cu. Ft. Upright Freezer with Interior Light - White
Customer Rating
5
Very pleased with purchase
on April 30, 2021
Posted by: PS2007
[This review was collected as part of a promotion.] We purchased the freezer to replace a chest freezer and I am very pleased with my purchase. The freezer has adjustable shelves and is very spacious for my frozen products.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, May 5, 2021
Hello, PS2007! Thanks for sharing your feedback. We love to know when are owners are happy! -Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
3
Nice but didn't know anything about a recall
on April 30, 2021
Posted by: Dee lee
[This review was collected as part of a promotion.] I loved it for the price, but didn't understand anything about buying a scratch and dent place
None the less I'll take care of it repairs
None the less I'll take care of it repairs
Response from frigidaire.comBy Corletta , Outreach Social Specialist, May 11, 2021
Hello, Dee lee! Thank you for your feedback. We’d love to learn more and see if we have a few options on our end that could help. Please don’t hesitate to chat with us online, or call 800-374-4432 M-F, 8:30 am- 8:00 pm EST. ~Corletta
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good Value
on April 30, 2021
Posted by: Jean Old Lady
[This review was collected as part of a promotion.] I bought this freezer and am very happy with its efficiency. Too bad it was delivered with a hole in the middle of the door and dents in both sides! Unit being replaced.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, May 5, 2021
Hi, Jean Old Lady!
We are not pleased to know you received the freezer in that condition but we are happy to know your concerns are being resolved. Please reach back out if additional assistance is needed. -Bianca
We are not pleased to know you received the freezer in that condition but we are happy to know your concerns are being resolved. Please reach back out if additional assistance is needed. -Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
1
Worst
on April 30, 2021
Posted by: Alex 3186
[This review was collected as part of a promotion.] Bought the freezer 4 months ago. Do not freeze. Keep getting ice accumulated at the compressor and surroundings as per the service person. Had a crack inside the freezer. Parts had been delivered and been waiting for replacement of new working freezer.
Response from frigidaire.comBy Derrick, Online Outreach Specialist, May 11, 2021
Hi, Alex 3186. Thanks for sharing your experience. We feel bad to learn your freezer hasn’t performed as expected. We show our Customer Care Team is working as quickly as possible in getting your replacement taking care of. If we can provide any additional assistance, please contact us via Live Chat. -Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
1
broke in just 3 weeks
on April 30, 2021
Posted by: me248
[This review was collected as part of a promotion.] I bought this 3 weeks ago and i am very disappointed because it broke i called a repair man but just 5 minutes after fixing it stopped cooling again.
Response from frigidaire.comBy Briana Jackson, Online Outreach Specialist , May 10, 2021
Hello, Me248! Thank you for your review. We are sorry to hear that your has not performed as expected. In researching, we see where there is an ongoing repair for your appliance. We are here should you need further assistance, connect with us by chatting with one of our live agents Mon-Fri, 8:30 am - 8 pm EST.-Briana
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great freezer
on April 30, 2021
Posted by: Kathi Upiies girl
[This review was collected as part of a promotion.] I am so happy with my new freezer, the size, the price and how it runs so quietly.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, May 5, 2021
Hi, Kathi and Kirk! We are excited to hear you are happy with your purchase. -Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great features
on April 30, 2021
Posted by: Buster380
[This review was collected as part of a promotion.] I bought this a few weeks ago to replace my freezer chest. I love the upright, the ease to access my items and the room it has. the fact that it is self defrosting is a must. In this crazy world it’s nice to be able to have food storage and not cost an arm and a leg to run it.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, May 5, 2021
Hello, Buster380! We love hearing from owners like you – thanks for sharing your experience! -Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my upright freezer
on May 1, 2021
Posted by: KB54
[This review was collected as part of a promotion.] I got this about two weeks ago absolutely love the ease of finding what is in the freezer. Items would get lost in my old chest freezer.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, May 6, 2021
Hi, KB54! We are happy to know you are loving your Frigidaire! Please let us know if you should need anything. -Bianca
Written by a customer while visiting frigidaire.com