Customer reviews from frigidaire.com
Frigidaire - 20.0 Cu. Ft. Upright Freezer with Interior Light - White
Average customer rating
4.2
(3,137 Reviews)
Rating breakdown 3,137 reviews
5 Stars
1,985
4 Stars
493
3 Stars
172
2 Stars
130
1 Star
357
Customer Reviews for Frigidaire - 20.0 Cu. Ft. Upright Freezer with Interior Light - White
Customer Rating
5
Great freezer freezes quickly
on April 28, 2021
Posted by: Ross5952
[This review was collected as part of a promotion.] Very happy to have the extra room after having our small freezer for many years. Very quiet operation.
Response from frigidaire.comBy Bianca, Online Outreach Specialist , April 29, 2021
Hello, Ross5952!
We are happy to know you are pleased with the freezer. We hope you enjoy your new freezer for years to come!
Bianca
We are happy to know you are pleased with the freezer. We hope you enjoy your new freezer for years to come!
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quiet and new:) easy to use
on April 28, 2021
Posted by: Kristie r
[This review was collected as part of a promotion.] I bought this a month ago and just love it.....
....
Response from frigidaire.comBy Bianca, Online Outreach Specialist , April 29, 2021
Great to hear you are loving your new Frigidaire, Kristie r! It's good to hear when our owners are happy. -Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the very large capacity.
on April 28, 2021
Posted by: Momlovestocook
[This review was collected as part of a promotion.] I always stock up for future dinners and lunches for work. Looking forward to filling it.
Response from frigidaire.comBy Bianca, Online Outreach Specialist , April 30, 2021
Hi, Momlovestocook! Great to know you are happy with the freezer. Your freezer has a flexible interior organization system, that easily allows you to organize your family's frozen favorites using four adjustable, metallic wire shelves, deep bottom basket, and five spacious door bins. We hope you enjoy! -Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
2
Already Needs Repair
on April 28, 2021
Posted by: MH64
[This review was collected as part of a promotion.] Had it for 4 months and had to have repairs done when it stopped freezing. Luckily was under warranty so had repair for free.
Response from frigidaire.comBy Kiara, Online Outreach Specialist, May 5, 2021
Hello MH64! Thank you for sharing your feedback. I can understand your concerns and we are pleased to hear that we were able to reach a resolution as soon as possible. If you happen to have any other issues, please to not hesitate to reach back out to us. We are here to help. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. Best, Kiara
Written by a customer while visiting frigidaire.com
Customer Rating
1
Unreliable
on April 28, 2021
Posted by: faulty freezer
[This review was collected as part of a promotion.] Bought this three months ago. Nothing but trouble with it since I've boughten it.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, May 6, 2021
Hello!
We're sorry to hear that you've been having trouble with your freezer! This is not what we expect from our appliances and we are dedicated to ensuring you get taken care of! It looks like we are currently assisting you through warranty repair service so a resolution can be provided. If you have any questions about your repair, please reach back out to us so we can help!
Best,
Ashton
We're sorry to hear that you've been having trouble with your freezer! This is not what we expect from our appliances and we are dedicated to ensuring you get taken care of! It looks like we are currently assisting you through warranty repair service so a resolution can be provided. If you have any questions about your repair, please reach back out to us so we can help!
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it
on April 28, 2021
Posted by: Pepper35
[This review was collected as part of a promotion.] Had a chest freezer for years and wasted so much food because i couldn’t find anything. My new upright freezer is so much nicer and I can see everything. I I moved everything all the food from my chest freezer to my upright freezer and still have plenty of room left in my upright freezer it’s great
Response from frigidaire.comBy Bianca, Online Outreach Specialist , April 30, 2021
Great to hear from you, Pepper35! We love hearing when one of our owners is happy! -Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
4
use of space
on April 29, 2021
Posted by: MJ16
[This review was collected as part of a promotion.] I love the baskets and door space.....the indicator light letting us know it's still functioning is also important
Written by a customer while visiting frigidaire.com
Customer Rating
5
EVERYTHING I NEEDED IN A FREEZER
on April 29, 2021
Posted by: ph2774
[This review was collected as part of a promotion.] WE HAVE HAD THE FREEZER FOR ABOUT A MONTH. EVERYTHING IS WORKING GREAT
Response from frigidaire.comBy Bianca, Online Outreach Specialist , April 30, 2021
Hi, ph2774! We are so happy to hear the freezer is working well for you! Please let us know if you should need anything. -Bianca
Written by a customer while visiting frigidaire.com