Customer reviews from frigidaire.com
Frigidaire - 20.0 Cu. Ft. Upright Freezer with Interior Light - White
Average customer rating
4.2
(3,137 Reviews)
Rating breakdown 3,137 reviews
5 Stars
1,985
4 Stars
493
3 Stars
172
2 Stars
130
1 Star
357
Customer Reviews for Frigidaire - 20.0 Cu. Ft. Upright Freezer with Interior Light - White
Customer Rating
5
grt8 Freezer
on October 17, 2020
Posted by: rayboi
[This review was collected as part of a promotion.] bought a few weeks ago and im very happy that I did my Maytag wasn't as good as this is
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire - 20.0 Cu Ft Upright freezer
on October 26, 2020
Posted by: Anonymous
[This review was collected as part of a promotion.] So far we are really happy with our new freezer! I like being able to open it up and see what is inside! It's quiet and the outside light on the floor is a nice feature
Written by a customer while visiting frigidaire.com
Customer Rating
1
Broke in 2 weeks
on October 27, 2020
Posted by: Mello54
[This review was collected as part of a promotion.] Fan broke in 2 weeks and having difficult time contacting Frigidaire for warranty information
Response from frigidaire.comBy Corletta, Outreach Social Specialist , October 29, 2020
Hello Mello54! We’re sorry to learn you’ve had trouble reaching us. We certainly want to be there when one of our owners needs help. We’d love to learn more about the issue you're experiencing with the fan. Please be on the lookout for an email from us so we can see how best to resolve your concerns. We appreciate the opportunity to make this right. ~Corletta
Written by a customer while visiting frigidaire.com
Customer Rating
5
Freezer Happy
on November 3, 2020
Posted by: Anonymous
[This review was collected as part of a promotion.] Our new 20 cu.ft Upright makes me happy every time i open it. It's adjustable shelves and ample storage space are just what we needed. It works perfectly and was very easy to install. We highly recommend Frigidaire.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Order received
on November 3, 2020
Posted by: Anonymous
[This review was collected as part of a promotion.] Works great. Love the size. This is my 2nd Frigidaire. The other lasted 38 years and never serviced. The only reason I bought a new one is because it was to small.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Faulty gasket
on November 13, 2020
Posted by: Jumar
Start-up revealed defect in rubber seal, causing frosting of freezer. Required getting service center to inspect freezer. Had to order new gasket to be installed wait time two to three weeks.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, November 17, 2020
Hello, Jumar!
Thank you for sharing your experience. We are sorry to hear of the issues with door seal on the freezer having to be replaced. Your feedback of this is very important as we work to better serve our consumer's and as we ensure continuous improvement in our products. Should you need additional assistance, we're here to help. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. -Katrina
Thank you for sharing your experience. We are sorry to hear of the issues with door seal on the freezer having to be replaced. Your feedback of this is very important as we work to better serve our consumer's and as we ensure continuous improvement in our products. Should you need additional assistance, we're here to help. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
3
Keeps things cold
on November 24, 2020
Posted by: sdegroot
[This review was collected as part of a promotion.] The freezer keeps food very cold. We have had a very hard time getting the freezer level. The adjustable feel don't seem adequate. The alarm kept going off and the interior light still doesn't go on. We have the freezer in the basement and the floor is not level due to the floor drain. We have not had problems with getting other appliances level in the basement (washer, dryer, another refrigerator, the previous freezer). We've lived in our house for over 21 years without having problems leveling appliances.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Temperamental
on November 28, 2020
Posted by: Lissie65
[This review was collected as part of a promotion.] This freezer has been repaired once since I purchased it less than 6 months ago. It cannot be off balance or else it will stop working.
Written by a customer while visiting frigidaire.com