Customer reviews from frigidaire.com
Frigidaire - 20.0 Cu. Ft. Upright Freezer with Interior Light - White
Average customer rating
4.2
(3,137 Reviews)
Rating breakdown 3,137 reviews
5 Stars
1,985
4 Stars
493
3 Stars
172
2 Stars
130
1 Star
357
Customer Reviews for Frigidaire - 20.0 Cu. Ft. Upright Freezer with Interior Light - White
Customer Rating
1
Door problems
on April 9, 2021
Posted by: Ab07
Bought 4 months ago and door already needs to be replaced not sealing properly and going to take over 3 months to get a new door
Response from frigidaire.comBy Ashton, Online Outreach Specialist, April 20, 2021
Oh, no! We understand that is a very long wait for a resolution. I have escalated your concerns so that we may research options to reach a quicker solution. We will be reaching out by email with an update once one is available! Thank you very much for your patience thus far.
Best,
Ashton
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
3
Working OK so far
on April 9, 2021
Posted by: BIllyBat
[This review was collected as part of a promotion.] I had purchased and received this model in December, but the unit proved to be unsatisfactory. Frigidaire chose to replace the unit with a new one and we have had it for a couple of weeks now. It seems to be working just fine and I hope it continues to do so for many years. All f the Frigidaire people I dealt with with very kind andhelpful.
Response from frigidaire.comBy Corletta , Outreach Social Specialist, April 21, 2021
Thanks for providing us with your honest feedback, BillyBat. We're not happy to learn that you experienced issues with the original unit. However, we're glad to know we were able to quickly resolve this matter with replacement. Don’t hesitate to reach out again if you need us! ~Corletta
Written by a customer while visiting frigidaire.com
Customer Rating
1
don’t waste your money
on April 9, 2021
Posted by: Bob04982
Purchased new in October 2020. Stopped working a month ago, repair service can’t seem to find why it keeps loosing its freon. Seriously consider purchasing something different.
Response from frigidaire.comBy Briana Jackson, Online Outreach Specialist , April 20, 2021
Hello, Bob04982! Thank you for your review. We are sorry to hear that your appliance stopped working after only a month. We would like to see how we can turn things around for you. We have sent you an email for more information. We are here should you have any additional concerns or comments. Connect with us by chatting with one of our live agents Mon-Fri, 8:30 am - 8 pm EST.-Briana
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quiet and really cold
on April 9, 2021
Posted by: Jeff1967
[This review was collected as part of a promotion.] It’s very well made and runs very quiet. The blast of cold Arctic air will amaze you when you open the door. Plenty of space and well organized, I was able to empty to freezers into my new Frigidaire.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Bad quality
on April 9, 2021
Posted by: Not What I Expected
[This review was collected as part of a promotion.] Freezer stopped cooling after 5 months. Parts on back order so a full freezer of food lost.
Response from frigidaire.comBy Briana Jackson, Online Outreach Specialist , April 20, 2021
Hello, Valued Consumer! Thank you for your review. We are sorry to hear that you have not had the best experience with your appliance. We would like to see how we can improve things for you. Connect with us by chatting with one of our live agents Mon-Fri, 8:30 am - 8 pm EST.-Briana
Written by a customer while visiting frigidaire.com
Customer Rating
5
Ease of access
on April 9, 2021
Posted by: Kath March
[This review was collected as part of a promotion.] We depend on our freezer to store summer produce. One of the problems with mini freezers is that things disappear down into a void. One of the things I like about this freezer is that it is more upright and I can find the things that I have stored better.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent freezer
on April 10, 2021
Posted by: MaryH29379
[This review was collected as part of a promotion.] I bought this a month ago and I love it. It has magnetic doors to ensure that it it shut. Just in case the door has an alarm that let's you know if it isn't shut. It has an amazing amount of space. I'm very pleased with my purchase and if had to choose again, I would choose this v freezer again.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the way it looks and keeps our food frozen
on April 10, 2021
Posted by: Anonymous
[This review was collected as part of a promotion.] This is a great and good looking Freezer, it hold a ton of food and is easy to keep organized
Written by a customer while visiting frigidaire.com