Customer reviews from frigidaire.com
Frigidaire - 20.0 Cu. Ft. Upright Freezer with Interior Light - White
Average customer rating
4.2
(3,137 Reviews)
Rating breakdown 3,137 reviews
5 Stars
1,985
4 Stars
493
3 Stars
172
2 Stars
130
1 Star
357
Customer Reviews for Frigidaire - 20.0 Cu. Ft. Upright Freezer with Interior Light - White
Customer Rating
5
Great feature
on March 27, 2021
Posted by: dblaize87
[This review was collected as part of a promotion.] I purchased about a month ago and wished i had purxhased sooner. I love my freezer.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great Freezer for size
on March 27, 2021
Posted by: Jcm2021
[This review was collected as part of a promotion.] We just received our new 20cu ft freezer. Size was important so it fit in opening we had. This one was perfect. Hold a lot of food and everything is frozen solid.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Superior Quality Freezer
on March 27, 2021
Posted by: DaveinBama
[This review was collected as part of a promotion.] We bought this freezer as a replacement and are exceptionally pleased with the choice we made. Our trust in Frigidaire has proved to be valid. No regrets here!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Value!!!
on March 27, 2021
Posted by: BigDog10
[This review was collected as part of a promotion.] I bought this freezer a couple of weeks ago and I am very happy with my purchase. The freezer works flawlessly.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Disappointed
on March 27, 2021
Posted by: PElk
[This review was collected as part of a promotion.] Interior light does not work. At normal temperature setting, ice cream becomes 1/2 melted soft serve. To fix the light, service tech needs to order an entire new door. Seems to be a big design flaw here, for a faulty sensor. I hope the new door solves my issues, technician confident (not the first one).
Response from frigidaire.comBy Briana Jackson, Online Outreach Specialist , April 5, 2021
Hello, PElk! Thank you for your review. We are sorry to hear that you have been disappointed with your appliance. In researching, we see where you are currently being assisted with your concerns. We are here should you have any questions or comments. Connect with us by chatting with one of our live agents Mon-Fri, 8:30 am - 8 pm EST.-Briana
Written by a customer while visiting frigidaire.com
Customer Rating
4
So far, so good!
on March 28, 2021
Posted by: GolfinMom
[This review was collected as part of a promotion.] When our 25+ year old freezer died, we were in an emergency situation. A search on consumer reports advised that this was the best replacement for our needs at a reasonable price.
Written by a customer while visiting frigidaire.com
Customer Rating
1
not so good
on March 28, 2021
Posted by: cjk2021
[This review was collected as part of a promotion.] bought the freezer a few week ago. It was frosty on the bottom. Repair man said needed a new door. The door was bend causing the light not to come on and frost on the bottom
Response from frigidaire.comBy Ashton, Online Outreach Specialist, April 6, 2021
Hi, Cjk2021!
Thanks for sharing your experience. We're sorry to hear your freezer experienced an early issue with the door! I do see that repairs are ongoing and a replacement door has been ordered for you. They should be in stock this Friday! Thanks so much for your patience. If you have any questions or need further assistance, please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST so we can help.
Best,
Ashton
Thanks for sharing your experience. We're sorry to hear your freezer experienced an early issue with the door! I do see that repairs are ongoing and a replacement door has been ordered for you. They should be in stock this Friday! Thanks so much for your patience. If you have any questions or need further assistance, please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST so we can help.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
5
Spacious and bright!
on March 28, 2021
Posted by: Whole beef
[This review was collected as part of a promotion.] If it was blue it would be a Tardis, I think it's bigger on the inside than it is the outside. The bright LED lights and adjustable shelving make it easy to find anything you put in there and you can put a lot in 20 cubic feet
Written by a customer while visiting frigidaire.com