Customer reviews from frigidaire.com
Frigidaire - 20.0 Cu. Ft. Upright Freezer with Interior Light - White
Average customer rating
4.2
(3,137 Reviews)
Rating breakdown 3,137 reviews
5 Stars
1,985
4 Stars
493
3 Stars
172
2 Stars
130
1 Star
357
Customer Reviews for Frigidaire - 20.0 Cu. Ft. Upright Freezer with Interior Light - White
Customer Rating
3
Hope it will get better.
on February 24, 2021
Posted by: Wym73
[This review was collected as part of a promotion.] It is suppose to be frost free and it is having frost at the top of the door. Will be calling about it. Thought it would get better but has not.
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, March 8, 2021
You are correct Wym73, this model freezer is designed to be frost-free. It sounds as though some warm air is entering at the door, resulting in frost at the top of the door. We would recommend checking the door gasket for any damage or areas you believe warm air could be entering. After that, please contact us directly so we can ensure this matter is resolved quickly for you.
Our customer service team may be reached via Live Chat on our website or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Kindly, Anna
Our customer service team may be reached via Live Chat on our website or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Working well.
on February 25, 2021
Posted by: MollyR
[This review was collected as part of a promotion.] It's been about a month and I love it! Good job!
Thank you!
Thank you!
Response from frigidaire.comBy Bianca, Online Outreach Specialist , March 2, 2021
Thanks for the feedback, MollyR! We are excited to know the freezer is working so well for you!
-Bianca
-Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
3
Nice Freezer but it has issues
on February 26, 2021
Posted by: Ted Stew
[This review was collected as part of a promotion.] The freezer seems to work fine but the interior light lasted just a week before it stopped working.
Response from frigidaire.comBy Briana, Online Outreach Specialist, March 8, 2021
Hello, Ted Stew! Thank you for your review. We are sorry to hear that your freezer quit working after a week. In researching, we see where you have called in and have been assisted with your concerns. Should you need further assistance, please feel free to connect with us for additional assistance. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice product
on February 26, 2021
Posted by: Kblack
[This review was collected as part of a promotion.] I just received my freezer a week ago and I love it! Lots of room!
Response from frigidaire.comBy Bianca, Online Outreach Specialist , March 2, 2021
Hello, Kblack! We are happy to know you are loving your Frigidaire. Your freezer has a flexible interior organization system allows you to easily organize your frozen favorites using adjustable metallic wire shelves, deep bottom basket, and spacious door bins which allows you to make the most of every available inch of your freezer.
-Bianca
-Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
Plenty of space
on February 26, 2021
Posted by: Aefarr
[This review was collected as part of a promotion.] I have a counter depth side by side inside which means barely any room for freezer items. After researching freezers for almost a year we decided to go with this one and I’m so happy with it! It has tons of space, large shelves in the door and works great.
Response from frigidaire.comBy Bianca, Online Outreach Specialist , March 1, 2021
Hello, Aefarr! Thanks for the positive feedback. We are delighted to know you are loving all your Frigidaire has to offer. Don't hesitate to reach out if you should need anything.
-Bianca
-Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
Simple, very functional design
on February 26, 2021
Posted by: Acehighlander
[This review was collected as part of a promotion.] I have been very impressed with the freezer. I also like the green light under the door to let you know everything is working properly.
Response from frigidaire.comBy Bianca, Online Outreach Specialist , March 1, 2021
Hello, Acehighlander! Thanks for taking the time to share your experience. We love to see our owners happy!
Bianca
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Freezer!
on February 26, 2021
Posted by: motddot
[This review was collected as part of a promotion.] Wow! I moved our new freezer and I accidentally forgot to plug it back in for 4 days. I noticed it this morning and expected to see our food thawded, and spoiled. To my shock, the meats were still rock hard and even the ice cream was hard.
This is a great freezer.
Had the same brand in 1956. I am so glad the same quality I enjoyed as a child, still lives on in our Frigidaire freezer.
Thanks Frigidaire.
This is a great freezer.
Had the same brand in 1956. I am so glad the same quality I enjoyed as a child, still lives on in our Frigidaire freezer.
Thanks Frigidaire.
Response from frigidaire.comBy Bianca, Online Outreach Specialist , March 1, 2021
Awesome story, motddot! We work hard every day to make sure owners like you have everything you need. We greatly appreciate you for trusting the Frigidaire brand!
-Bianca
-Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect Freezer!!!!
on February 27, 2021
Posted by: maxcooperbenny
[This review was collected as part of a promotion.] The capacity of this refrigerator is amazing. It is very stylish and runs very quietly. Price was very reasonable as well. It meets all of our freezer needs. I wish I hadn't waited so long to purchase my Frigidaire Freezer!!!!!!
Written by a customer while visiting frigidaire.com