Customer reviews from frigidaire.com
Frigidaire - 20.0 Cu. Ft. Upright Freezer with Interior Light - White
Average customer rating
4.2
(3,137 Reviews)
Rating breakdown 3,137 reviews
5 Stars
1,985
4 Stars
493
3 Stars
172
2 Stars
130
1 Star
357
Customer Reviews for Frigidaire - 20.0 Cu. Ft. Upright Freezer with Interior Light - White
Customer Rating
5
Like the shelf spacing ability
on January 24, 2021
Posted by: Bigpappaw
[This review was collected as part of a promotion.] Bought a month ago and very happy so far. Has been working perfectly.
Written by a customer while visiting frigidaire.com
Customer Rating
1
I love the size
on January 24, 2021
Posted by: Pgillis
[This review was collected as part of a promotion.] Purchased it new and it stopped working less than a month after purchase.
Response from frigidaire.comBy Kiara, Online Outreach Specialist, January 25, 2021
Hello Pgillis! This is certainly not the experience we want you to have with your new freezer! We are looking into this issue and hope to resolve it promptly and accurately. Please be on the lookout for an email from us. -Kiara
Written by a customer while visiting frigidaire.com
Customer Rating
4
Lots of space in side
on January 25, 2021
Posted by: Ler1972
[This review was collected as part of a promotion.] I bought this a few weeks ago to give us more storage room
Written by a customer while visiting frigidaire.com
Customer Rating
1
Problem the first week.
on January 25, 2021
Posted by: BatBruPar
Bought this recently and used about a week before I started having a 3 beep every 6 seconds problem. I did the troubleshooting as instructed. Nothing worked so had to get a tech to come out. He assumed problem was a bad circuit board. Sitting here now with a non working properly brand new freezer waiting for parts and repairs. If I get it fixed and it works maybe I’ll do another review.
Response from frigidaire.comBy Corletta , Outreach Social Specialist , January 26, 2021
Oh no! This is certainly not the experience we want you to have with your brand-new freezer! We’re always glad to be given the opportunity to make this right with the repairs. We’d love to see what we can do about the parts arriving for you sooner.~ Corletta
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very quiet!
on January 25, 2021
Posted by: KarenW44
[This review was collected as part of a promotion.] We got the freezer a month ago and it is working very well so far. Much quieter than our other freezer. It's well lit inside and we especially like that it will keep running in colder temps (out in the garage)
Written by a customer while visiting frigidaire.com
Customer Rating
5
No more digging!
on January 25, 2021
Posted by: Elltoojay
[This review was collected as part of a promotion.] I love that I'm not digging through a freezer to see what I have stocked up. The numerous shelves and bins are perfect for that quick glance at what I need before running off to the store. Knowing what I have and need is such a time and money saver. No more throwing away old freezer burnt food!
Response from frigidaire.comBy Derrick, Online Outreach Specialist, February 1, 2021
Hello, Elltoojay! Thank you for sharing your story. We’re so pleased to learn how much your new freezer has improved your home life and saving you money! Remember we’re always available to support you in any way you need via live chat! Thank you for being part of the Frigidaire family! -Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Adjustable shelves!
on January 25, 2021
Posted by: 1gail56
[This review was collected as part of a promotion.] So happy to finally get my freezer. Lots of room and I love the layout, especially the pull out drawer at the bottom and the adjustable shelves.
Response from frigidaire.comBy Derrick , Online Outreach Specialist, February 1, 2021
Hi, 1gail56. Glad to hear how much you're loving your new freezer! We work hard every day to make sure owners like you have everything you need. Don’t hesitate to reach out to us via chat if you need anything! -Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
1
Bad product
on January 25, 2021
Posted by: Kyle28
[This review was collected as part of a promotion.] I bought this product in October and I have had nothing but issues with it. The green light flashed when we first got it. Then about a month later it started making a loud noise. After that it started beeping all the time no matter what you do. And now on top of beeping the interior light doesn't work.
Response from frigidaire.comBy Derrick, Online Outreach Specialist, January 28, 2021
Hello, Kyle28. Thank you for sharing your experience. We can understand your concerns and will do our best to help with a speedy resolution.
We see your freezer is in the process of being repaired. We hope you give us the opportunity to restore your confidence. However, if your concerns are not addressed, we can certainly review other options. Please feel free to reach out to us via Live Chat on frigidaire.com. and we can work together to make things right. -Derrick
We see your freezer is in the process of being repaired. We hope you give us the opportunity to restore your confidence. However, if your concerns are not addressed, we can certainly review other options. Please feel free to reach out to us via Live Chat on frigidaire.com. and we can work together to make things right. -Derrick
Written by a customer while visiting frigidaire.com