Customer reviews from frigidaire.com
Frigidaire - 20.0 Cu. Ft. Upright Freezer with Interior Light - White
Average customer rating
4.2
(3,137 Reviews)
Rating breakdown 3,137 reviews
5 Stars
1,985
4 Stars
493
3 Stars
172
2 Stars
130
1 Star
357
Customer Reviews for Frigidaire - 20.0 Cu. Ft. Upright Freezer with Interior Light - White
Customer Rating
5
nice machine
on October 23, 2020
Posted by: mikeincharleston
[This review was collected as part of a promotion.] well designed, very quiet. good addition to my home
Written by a customer while visiting frigidaire.com
Customer Rating
4
It works
on October 23, 2020
Posted by: Anonymous
[This review was collected as part of a promotion.] We purchased our freezer and after 6 weeks it was delivered. When the tech plugged it in it made an awful noise. The tech adjusted something and all was good. Love how much space it has. Wish their was a small lip on the shelves. Day after install it was make a horrible noise. We had to call to get someone to come out and look at it. They came a week after install to fix it. There was something going on with the fan that was causing it to make a vibrating noise. It has been fine since it was fixed but not a great intro to owning a Frigidaire product. Hopefully we will not have further problems
Response from frigidaire.comBy Hailea, Online Outreach Specialist, November 18, 2020
Hello, Zippy. We’re so sorry to hear about the abnormal noise you experienced with your new freezer! We’re so glad to know the servicer was able get everything back to normal for you. Please know that we make every effort to produce quality products, and your experience does not go ignored for continuous improvement. If you ever need anything, don’t hesitate to join us via Live Chat on our website or through our Customer Support line at 1-800-374-4432 Monday through Friday between 8:30 am until 8:00 pm EST. We’ll be happy to help! – Hailea
Written by a customer while visiting frigidaire.com
Customer Rating
4
2 freezer purchase
on October 23, 2020
Posted by: denham45
[This review was collected as part of a promotion.] One freezer is quiet and one is loud , not sure why but is
Response from frigidaire.comBy Hailea, Online Outreach Specialist, November 18, 2020
Hello, Denham45. Thanks so much for taking the time to let us know about the noise differences. We’d love to hear more about the different sounds your noticing between the two units to ensure everything is operating properly. When you have a moment, join us via Live Chat on our website or through our Customer Support line at 1-800-374-4432 Monday through Friday between 8:30 am until 8:00 pm EST. We look forward to hearing from you soon! – Hailea
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Features
on October 24, 2020
Posted by: Anonymous
[This review was collected as part of a promotion.] I bought it a couple of months ago and very happy with it.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Idk
on October 24, 2020
Posted by: Anonymous
[This review was collected as part of a promotion.] So far happy with purchase——delivery was good and quick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Does the job
on October 24, 2020
Posted by: Al423
[This review was collected as part of a promotion.] Had this a couple months now in the garage and no issues. Nice unit, and good sized.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Lots of room and great lighting
on October 24, 2020
Posted by: Bowtiebill
[This review was collected as part of a promotion.] We purchased this as our old freezer was not working like it should. We we were worried that we may lose everything we had. Our new Frigidaire arrived and they set it up and we transferred our frozen food into the new freezer and it has been performing perfectly.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Freezer works great, very attractive, added comments
on October 24, 2020
Posted by: Anonymous
[This review was collected as part of a promotion.] This freezer works great right away. I've had it for about 2 weeks replacing my 20 year old Frigidaire. The brand has been good to me. Being partial to old things I do have some comments for people looking to replace older items. Keep in mind, I am happy with this freezer. I have comments that are the kinds of items not in the brochure.
First, watch the measurements. This one is taller but less deep than my old one, even though it is 20CUFT size and my old was 21CUFT. They made up space by the components being in the back bottom. That means the basket is smaller and there is no bottom shelf on the door.
My electric usage is way less. Yay. I was concerned because this unit runs more than my other. It seems to have a setting where it spends time circulating the air in either low compressor or no compressor mode. As far as the running a lot I can say it is reasonably quiet.
The green 'ON' light is on all the time and is quite bright. I might put some electrical tape over it. I have yet to determine if the alarm will work if the power is off but it will work if you leave the door open too long. In rearranging things I had the door open for probably 5 minutes and the light went out and it starting beeping at me. I like the alarm feature.
The inside shelves are sturdy and what first appears to be flimsy brackets actually seem to hold the shelves in place nicely. I might order a replacement set of brackets when they come into stock just so I have them.
For all of the circulation features I have noted there's a bit of variability in temperature of items. Not surprisingly, items in the back seem to be colder (on recommended temp setting) -15f and items closer to the door -5f. There is also a large amount of draft created just by opening the door and this can cause some internal condensation. When I pull items out (they are packed well) I note the external packaging feels wet as that condensation unfreezes.
The door will close itself and seal if you leave it within 5 inches of closing so unless you leave something in it's way you should never get the 'left the door open' problem. Nice.
This freezer has a tip proof level on the front of it. For my situation (an uneven basement floor) the feature is ineffective. The level needs to be able to adjust further out. I used a temporary flooring to extend this. That's kind of rigging but it seems to work.
Lastly, there is no handle on this unit. There's an indentation on the side of the door that you reach into and pull. Visually it's attractive and I guess we don't have to worry about the handle breaking but somehow I would have preferred a handle.
I hope this helps.
My electric usage is way less. Yay. I was concerned because this unit runs more than my other. It seems to have a setting where it spends time circulating the air in either low compressor or no compressor mode. As far as the running a lot I can say it is reasonably quiet.
The green 'ON' light is on all the time and is quite bright. I might put some electrical tape over it. I have yet to determine if the alarm will work if the power is off but it will work if you leave the door open too long. In rearranging things I had the door open for probably 5 minutes and the light went out and it starting beeping at me. I like the alarm feature.
The inside shelves are sturdy and what first appears to be flimsy brackets actually seem to hold the shelves in place nicely. I might order a replacement set of brackets when they come into stock just so I have them.
For all of the circulation features I have noted there's a bit of variability in temperature of items. Not surprisingly, items in the back seem to be colder (on recommended temp setting) -15f and items closer to the door -5f. There is also a large amount of draft created just by opening the door and this can cause some internal condensation. When I pull items out (they are packed well) I note the external packaging feels wet as that condensation unfreezes.
The door will close itself and seal if you leave it within 5 inches of closing so unless you leave something in it's way you should never get the 'left the door open' problem. Nice.
This freezer has a tip proof level on the front of it. For my situation (an uneven basement floor) the feature is ineffective. The level needs to be able to adjust further out. I used a temporary flooring to extend this. That's kind of rigging but it seems to work.
Lastly, there is no handle on this unit. There's an indentation on the side of the door that you reach into and pull. Visually it's attractive and I guess we don't have to worry about the handle breaking but somehow I would have preferred a handle.
I hope this helps.
Written by a customer while visiting frigidaire.com